Technical Support Jobs in USA

423,439 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

IT Lead

Company: Command Holdings

Location: USA

Posted Dec 04, 2024

CeLeen, an operating firm of Command Holdings, is seeking an Acting IT Lead to support their contract with the USAIDs Office of Transition Initiatives. The role focuses on strategic alignment between business needs and IT systems, providing leadership and coordination for the IT team. The ideal candidate should have strong management and communication skills, understanding of IT systems and agile processes, and the ability to lead a multidisciplinary team.

Data Product Manager

Company: Tealbook

Location: USA

Posted Dec 04, 2024

TealBook is looking for a delivery-driven and results-oriented Data Product Manager to lead the creation and evolution of data products that support their go-to-market functions. The role involves working closely with cross-functional teams to identify opportunities for expanding value to customers, resulting in increased TealBook revenue and sustainable cost models. The Data Product Manager will collaborate with teams to understand business needs, gather requirements, and identify opportunities for innovative data solutions. They will also contribute to Build or Buy analysis, identify sources, lead evaluation of sources, and provide a summary of analyses and recommendations to the leadership team. The role requires being a Subject Matter Expert for any data sources associated with data products, providing clarity and focus to diverse teams and stakeholders, and working with data scientists and data-focused engineering teams to provide priorities and data requirements. The Data Product Manager will also track data quality, analyze and identify opportunities for improvement, and work with the engineering team to drive cost and operational efficiency in data collection and management.

Mental Health Therapist - Outpatient

Company: LifeStance Health

Location: USA

Posted Dec 04, 2024

LifeStance Health is a national provider of mental healthcare services focused on evidence-based medically driven treatment services for children, adolescents, and adults suffering from a variety of mental health issues in an outpatient care setting, both in-person at its clinics nationwide and through its digital health telemedicine offering. The company employs psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists throughout the US. LifeStance Health is an equal opportunity employer and celebrates diversity. The company's values include Belonging, Empathy, Courage, and One Team.

Research Manager - Foundation Models

Company: Runway

Location: USA

Posted Dec 04, 2024

The role of a Research Manager at Runway ML is to manage and grow the team, working with engineering and product teams to transition research into production and deliver user value. The ideal candidate has 4+ years of industry experience as a research scientist in computer vision, high emotional intelligence, and experience in translating product and business objectives into technical strategies.

Member of Technical Staff - Backend

Company: Runway

Location: USA

Posted Dec 04, 2024

Runway is seeking curiosity-driven engineers to build cutting-edge AI-powered video creation and collaboration tools. The role involves working with a world-class engineering team, implementing new product features, and improving code quality. The team uses Python, FFmpeg, HLS, PyTorch, and Kubernetes for their backend stack. The salary range is $220,000 - $270,000.

Member of Technical Staff - Machine Learning

Company: Runway

Location: USA

Posted Dec 04, 2024

The role of a Machine Learning Engineer at Runway is to build new multimodal AI systems for media generation. The ideal candidate should have strong engineering skills, extensive experience in machine learning projects, and thrive in a fast-paced, high-ownership environment. The role involves developing innovative research projects in computer vision, working with a world-class engineering team, and collaborating with the product organization to bring cutting-edge machine learning models to production.

Senior AI/ML Engineer, Machine Learning Operations

Company: Onebrief

Location: USA

Posted Dec 04, 2024

Onebrief is a revolutionary platform for military staff workflows and operational planning, designed to enable smarter real-time decisions with unparalleled collaboration features, AI-enhanced tools, and customizable workflows. Founded in 2017, Onebrief has raised $53M+ and is expanding its customer roster, including COCOMs and Service Components worldwide. They are looking for a Machine Learning Engineer focused on MLOps to establish and refine AIML deployment pipelines, enhance operational efficiencies, and ensure scalability and reliability in delivering machine learning solutions to production.

Lead Data Scientist

Company: Natera

Location: USA

Posted Dec 04, 2024

Natera is seeking a highly motivated Lead Data Scientist to join their rapidly growing company. The role involves participating in the design and prototyping of cutting-edge algorithms for analysis of genetic and clinical data, performing data analysis and algorithm design, contributing to their intellectual property portfolio, and interacting closely with R&D and product teams. The primary responsibilities include leading research efforts in building Machine Learning and Deep Learning models for next-generation sequence platforms, leveraging Machine Learning and Deep Learning to build the next round of algorithms and products, moving products through the full development process, contributing to their intellectual property portfolio, driving rigorous data analysis efforts, mentoring team members, and making decisions regarding own work methods. The required qualifications include a Masters or PhD in a quantitative field, at least five years of experience in data analysis using scripting languages such as Python, extensive knowledge and practical experience in machine learning, statistics, deep learning, and bioinformatics, and experience leading the development and implementation of advanced analytical models and pipelines for processing and interpreting RNA and miRNA data.

UI/UX Web Designer

Company: CALSTART

Location: USA

Posted Dec 04, 2024

This text is a warning about recruiting scams, emphasizing that legitimate communication from the recruitment team will come from an official email address and not involve texting or Zoom chat. The text also provides information about CALSTART, a mission-driven organization focused on transportation decarbonization and clean air. It then describes a UI/UX Web Designer role with responsibilities, qualifications, and desired qualifications. The text mentions a salary range and encourages applicants who don't meet all qualifications to apply. It also highlights CALSTART's commitment to employees' personal well-being and offers generous benefits. The text concludes by mentioning the company's inclusive environment.

Grant Writer

Company: Grantify

Location: USA

Posted Dec 04, 2024

Grantify is seeking experienced Grant Writers with a passion for crafting compelling content that drives success for innovative businesses. They are looking for freelancers who can help businesses secure government funding and offer regular projects, collaboration with a high-performing team, and the freedom to work remotely in the US. The role requires proven experience in grant writing, exceptional written communication skills, strong attention to detail, and the ability to work independently and collaborate effectively with a remote team.

VP, Enterprise Sales

Company: BlueConic

Location: USA

Posted Dec 04, 2024

BlueConic is an international startup that is growing fast and seeks a sales leader to thrive in a fast-growing startup and play a critical role in their future success. The role involves managing a portfolio of top 20 enterprise prospect accounts, leading and executing complex Enterprise RFPs, meeting and exceeding quota, providing thought leadership, serving as the SME for BlueConics CDP and Experiences CDOS, providing accurate forecasts and reports, working closely with marketing, customer success, and product teams, and being a champion for BlueConics mission.

People Operations Support Associate

Company: Prompt

Location: USA

Posted Dec 04, 2024

The text describes a job posting for a People Operations Support Associate at Prompt, a fast-growing company in the therapy EMR space. The ideal candidate is highly organized, detail-oriented, and passionate about creating a great employee experience. The role involves supporting critical administrative processes, maintaining HR systems and records, and assisting with scheduling and coordination for recruitment efforts. The company is committed to building a team that thrives in a fast-paced, innovative environment and is dedicated to solving complex problems in the healthcare industry.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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