Technical Support Jobs in USA

423,439 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Lead Service Delivery Manager

Company: Bloomreach

Location: USA

Posted Dec 05, 2024

Bloomreach is a leading Commerce Experience Cloud that empowers brands to deliver personalized customer journeys. They offer a suite of products for true personalization and digital commerce growth, including Discovery, Content, Engagement, and more. The company serves over 850 global brands and has recently raised $175 million in funding. The Lead Service Delivery Manager role involves managing external projects, creating project plans, managing implementation projects, and facilitating customer meetings. The ideal candidate has 7+ years of relevant experience, a BABS degree in a technical or business field, and strong presentation, written, and verbal communication skills.

Manager, Enterprise Customer Success

Company: CaptivateIQ

Location: USA

Posted Dec 05, 2024

CaptivateIQ is seeking a Manager of Enterprise Customer Success to lead a team of six high-performing CSMs. The ideal candidate is a results-driven leader with experience in customer success, developing top-tier talent, and driving adoption, retention, and expansion across complex enterprise accounts. The role involves team leadership, customer success strategy development, renewal and retention management, customer engagement, and cross-functional collaboration with Sales, Product, and Professional Services.

Account Executive - Laser Scanning

Company: NavVis

Location: USA

Posted Dec 05, 2024

NavVis offers tools to map the world as it is and to pave the way to a better future. They are looking for a sales representative to spark curiosity in potential customers and grow existing customer relationships in the AEC Surveying and Laser Scanning verticals. The role involves owning the full sales cycle, showcasing NavVis solutions at trade shows, and closing deals with a high conversion rate, particularly for the innovative NavVis VLX Indoor Mobile Mapping system.

Senior Specialist - SEC Reporting

Company: Coursera

Location: USA

Posted Dec 05, 2024

The role of a Senior Specialist SEC Reporting at Coursera involves assisting in the preparation of SEC filings, updating and reviewing iXBRL in these filings, performing technical accounting research, and partnering with key stakeholders. The position requires a Bachelor's Degree in Accounting, 3+ years of related experience, and strong understanding of US GAAP and SEC rules. The role offers competitive pay, equitable compensation practices, and potential variable pay equity and benefits.

Account Executive - AEC

Company: NavVis

Location: USA

Posted Dec 05, 2024

NavVis is seeking an Account Executive focused on the AEC sector to join their expanding US team. The role involves managing a dedicated region, building new client relationships, and strengthening existing ones with targeted AEC accounts. The Account Executive will be responsible for driving the adoption of NavVis solutions among AEC firms, general contractors, and design professionals. They will champion the benefits of in-house laser scanning, demonstrating how NavVis technology lowers project costs and optimizes workflows throughout critical phases.

Inside Sales Manager

Company: Safe Haven Security

Location: USA

Posted Dec 05, 2024

Safe Haven Security is seeking an Inside Sales Manager to join their growing team. The role involves managing and growing networked relationships with industry vendor partners, maintaining and exceeding minimum personal sales requirements, and providing real-time coaching and call shadowing. The company offers a competitive weekly base salary, uncapped commissions, overrides, monthly performance bonuses, and health benefits. The candidate will undergo a 3-week mandatory sales management training at the company's corporate headquarters in Kansas City, Missouri.

Product Manager III

Company: Aya Healthcare

Location: USA

Posted Dec 05, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, offering tech-enabled services to help organizations manage their contingent labor needs. They value employee satisfaction, innovation, diversity, and high achievement. The Product Manager III role involves managing software initiatives, gathering requirements, and coordinating project details. Aya offers competitive benefits, a positive work environment, and a salary range of $160,000 to $175,000.

Senior Product Manager

Company: Evolvevacationrental

Location: USA

Posted Dec 05, 2024

Evolve is a growing travel company seeking a Senior Product Manager to create compelling strategies and roadmaps for their products. The ideal candidate is experienced, analytical, and able to form strong partnerships. The company offers competitive compensation, comprehensive benefits, and a culture of collaboration, care, and responsibility.

Director of Product Management

Company: Evolvevacationrental

Location: USA

Posted Dec 05, 2024

The text is a job description for a Director of Product Management position at Evolve, a fast-growing vacation rental platform. The company is seeking an ambitious and innovative product leader with experience in building and coaching teams, driving product vision, and influencing cross-functional collaboration. The role involves creating product vision, strategies, and frameworks, as well as managing a team of Principal and Senior Product Managers. The company values data-driven decision making, collaboration, and continuous learning. The role is based in one of Evolve's approved locations in the US, with the option to work remotely in Colorado.

AM or Engineer Moving to Sales Associate

Company: Loka, Inc

Location: USA

Posted Dec 05, 2024

Loka is seeking a software engineer or cloud account manager to transition into an Associate Sales Lead role. They offer a unique platform to leverage expertise and contribute to innovative projects. Key responsibilities include working with Loka Sales Leads, assisting in the sales process, building relationships with AWS stakeholders, collaborating with the engineering team, and representing the company at industry events.

Director, Bioanalytical Sciences

Company: Vera Therapeutics

Location: USA

Posted Dec 05, 2024

Vera Therapeutics is a latestage biotechnology company focused on developing treatments for serious immunological diseases. The company's lead product candidate is atacicept, a fully humanized fusion protein self-administered as a subcutaneous injection once weekly that blocks both B cell activating factor BAFF and a proliferation inducing ligand APRIL. Vera is also considering evaluating the role of atacicept in other immunologic disorders and developing MAU868, a monoclonal antibody designed to neutralize infection with BK Virus. The company is seeking a Director Bioanalytical Sciences to join an experienced fast-paced and collaborative team at Vera Therapeutics.

Lead Product Manager

Company: Builder

Location: USA

Posted Dec 05, 2024

The Lead Product Manager at Builderio will work directly with the CEO to drive the core platform strategy and execution, with a focus on owning and driving the product strategy for the core Publish CMS platform. The role requires strong technical background, especially with frameworks like React, and experience leading successful developer-focused products. The company offers unlimited time off, mental health days, paid parental leave, and other benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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