Technical Support Jobs in USA

423,439 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Android Engineer

Company: Platform Science

Location: USA

Posted Dec 04, 2024

Platform Science is seeking a Senior Android Engineer to join their Driver Framework team in San Diego, CA. The role involves building and maintaining platform applications written in Kotlin and Java, utilizing various technologies such as Room or SQLite DBs, MVVM Design Patterns, Dependency Injection, Flows and Coroutines, and writing unit tests, integration tests, and e2e tests for Android apps. The essential responsibilities also include performing code reviews, troubleshooting complex technical problems, learning new technologies, and committing to software craftsmanship.

Senior Technical Recruiter

Company: OpenAI

Location: USA

Posted Dec 04, 2024

OpenAI is seeking a highly experienced technical recruiter to support hiring needs and initiatives for software data and mobile engineering roles. The role involves managing hiring forecasted headcount to opportunistic hires, partnering with leaders and hiring managers, acting as a thought partner and advisor, sourcing talent for high-impact roles, and more. The ideal candidate has 10+ years of experience in technical recruiting in a high-growth tech company, demonstrated success in leading strategy and driving execution, strong interpersonal skills, and a passion for building and growing relationships.

Sr. Marketing Events Specialist

Company: RapidAI

Location: USA

Posted Dec 04, 2024

RapidAI is a global leader in using AI to combat life-threatening vascular and neurovascular conditions. They empower physicians to make faster decisions for better patient outcomes, leading the next evolution of clinical decision-making and patient workflow. The company's platform, Rapid®, transforms care coordination offering care teams a level of patient visibility never before possible. The company is looking for a Sr Marketing Events Specialist to lead, organize, and execute impactful regional and international events.

Software Engineer (Infrastructure Team)

Company: Red Canary

Location: USA

Posted Dec 04, 2024

Red Canary is a cybersecurity company that protects, supports, and empowers organizations to make better security decisions. They prevent breaches every day and set a new standard for partnership in the industry. They are committed to customers and their values, which earned them a place on the Forbes Best Startup Employers 2022 list. They are looking for a Rails engineer to join their team to enable their Engineering groups with creative solutions.

Senior C++ Engineer (PC & Mobile)

Company: Demiurge Studios

Location: USA

Posted Dec 04, 2024

Demiurge Studios is seeking outstanding engineers with a passion for UI tools and performance optimization to join their team. They offer a collaborative environment, cohesive development teams, and the opportunity to work on innovative games for various platforms. The studio is committed to balanced and sustainable development and offers a flexible work environment, generous PTO, medical benefits, and more.

Senior Product Manager

Company: Blockdaemon

Location: USA

Posted Dec 04, 2024

Blockdaemon is seeking a Senior Product Manager to lead institutional wallet initiatives. The ideal candidate has a background in building technical enterprise-focused SaaS products, ideally in fintech and financial services. The role involves strategic thinking, technical leadership, and collaboration with cross-functional teams. The candidate should have 6+ years of product management experience, a strong technical background, and excellent communication skills.

Chief of Staff to the CTO and CPMO

Company: Podium

Location: USA

Posted Dec 04, 2024

The job posting is for a motivated and organized Chief of Staff to support the Chief Technology Officer and Chief Product and Marketing Officer. The role involves leading strategic projects, managing planning cycles, and streamlining operations to ensure departmental and company success. The ideal candidate should have 7+ years of experience in program management, business operations, or a related field, and be aligned with Podium's operating principles.

Senior Brand Designer - Creative

Company: Webflow

Location: USA

Posted Dec 04, 2024

Webflow is seeking a Senior Brand Designer to join their team in a remote-first United States location. The role offers a competitive cash compensation package, remote work opportunities, and a focus on design excellence. The ideal candidate should have 4+ years of brand design experience, in-house tech company and agency experience, proficiency in design tools like Figma and Adobe Creative Suite, and the ability to think systematically and create scalable solutions.

Regional Sales Manager - Named Accounts

Company: ExtraHop

Location: USA

Posted Dec 04, 2024

ExtraHops is a growing company offering a unique and powerful Network Security Analytics platform. They provide strong comp plans, fair quotas, and the opportunity to work with a motivated team. The role involves increasing revenue, meeting sales targets, and presenting ExtraHop products to customers. Required qualifications include a four-year degree, 5 years of technology sales experience, and a proven track record of exceeding sales targets.

Engineering Manager

Company: Check

Location: USA

Posted Dec 04, 2024

The Work offers a challenging role as a Manager of a team of engineers and engineering contractors to deliver against Check's top priorities. The role involves actively improving Check by working on complex problems, building a culture of creative problem-solving, and simplifying the system architecture. The team is distributed across the US with offices in New York City and San Francisco, and employees are encouraged to attend team offsites, events, and hackathons.

Enterprise Account Executive

Company: Blockdaemon

Location: USA

Posted Dec 04, 2024

Blockdaemon is seeking an Enterprise Account Executive based in NYC to drive US institutional and enterprise sales efforts. The role involves leading the entire sales process, aligning with company goals, communicating effectively, and providing product support. The candidate should have 5+ years of quotacarrying experience, deep understanding of the blockchain ecosystem, and excellent communication skills. The US base salary range is $150,000 - $175,000.

Vascular Clinical Specialist

Company: Penumbra

Location: USA

Posted Dec 04, 2024

The Clinical Specialist role involves providing support to regional sales teams in areas such as market development, procedural coverage, troubleshooting, education, training, customer service, and follow-up. The candidate must have a Bachelor's degree in communications, neuroscience, biology, or a related field, along with additional training and certification in radiology, neurointerventional technology, or a related field. The role requires strong clinical, technical, and organizational skills, as well as the ability to function in a busy, demanding, and competitive environment. The annual base salary range for new hires is $70,000 to $115,000.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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