Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Inside Sales Representative – Industrial Adhesives & Tapes

Company: 3M

Location: USA

Posted Dec 02, 2024

The job description is for a Senior Inside Sales Representative at 3M Industrial Adhesives and Tapes Division. The role involves establishing and maintaining customer relationships, driving sales growth, and coaching the inside sales team. The job requires a bachelor's degree or higher, three or more years of inside sales or customer operations experience, and proficiency in Salesforce and Power BI.

Digital Designer

Company: Fortreum

Location: USA

Posted Dec 02, 2024

Fortreum is a trusted leader in cloud and cybersecurity services, seeking a creative and strategic Digital Designer to drive the development and implementation of innovative designs, web, and video graphics that enhance their presence in the cloud security and compliance marketplace.

Senior / Staff Machine Learning Infra Engineer

Company: Waabi

Location: USA

Posted Dec 02, 2024

Waabi is a technology startup building self-driving technology with a world-class team and innovative approach. They are looking for diverse candidates to join their team and make an impact.

Solutions Architect

Company: SpryPoint

Location: USA

Posted Dec 02, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, helping utilities across North America transform their operations with cutting-edge software. They are looking for an experienced Solution Architect to join their team and help them exceed customer expectations.

Associate Country Manager

Company: JustAnswer

Location: USA

Posted Dec 02, 2024

The job description is for a Country Manager in France, responsible for overseeing business operations, developing strategies, and executing marketing initiatives. The role requires a native French speaker or C2 level proficiency, experience in product management, marketing, or analytics, and strong analytical and organizational skills.

Cybersecurity Support Technician

Company: Startfield, Inc.

Location: USA

Posted Dec 02, 2024

Startfield is a nonprofit organization that provides career exploration training and mentorship opportunities to students from underrepresented communities. They are seeking a part-time Cybersecurity Support Technician to join their team and assist in protecting their tech stack and sensitive information.

Payroll Analyst

Company: Docker

Location: USA

Posted Dec 02, 2024

The job posting is for a Payroll Analyst position at Docker, a remote-first company. The role involves processing payroll, ensuring timely and accurate processing, and working with HR and other departments. The company offers a range of benefits, including flexible work arrangements, paid parental leave, and equity.

Geospatial Analyst

Company: Ardent

Location: USA

Posted Dec 02, 2024

Ardent is seeking a Geospatial Analyst to join their team. The company offers a fulfilling life, personal goals, and professional development opportunities. They provide a rewarding environment, competitive benefits, and a culture that values flexibility, innovation, and collaboration.

Enterprise Account Executive

Company: EngFlow

Location: USA

Posted Dec 02, 2024

EngFlow is a SaaS company that is redefining how companies build software and ship well-tested products. They are looking for valuedriven technical sales champions who are passionate about exceeding expectations and solving real problems for customers.

Technical Project Manager

Company: DigitalFish

Location: USA

Posted Dec 02, 2024

DigitalFish is a company that helps customers build next-generation technologies for digital media creation and consumption. They are looking for a Technical Program Manager XR to manage projects and support various groups in a collaborative environment.

HR Technology Analyst (Workday)

Company: 3M

Location: USA

Posted Dec 02, 2024

The job description is for an HR Technology Analyst at 3M, a company that values diversity and innovation. The role involves providing technical support for HR processes, collaborating with global teams, and staying up-to-date with regulations. The company offers competitive pay and benefits, as well as programs to support employee wellbeing.

Staff Data Engineer - Data Stewardship

Company: Airbnb

Location: USA

Posted Dec 02, 2024

Airbnb is seeking a Staff Data Engineer to join the Data Stewardship team. The team is responsible for building strategies, programs, and tools to improve the quality, efficiency, and safety of Airbnb's data. The role requires expertise in designing and implementing scalable systems, experience with data engineering languages, and knowledge of data management concepts.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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