Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Enterprise Account Executive - AI Enablement

Company: Invisible Technologies

Location: USA

Posted Dec 01, 2024

The role is for an Enterprise Account Executive to grow a portfolio of technology enterprise accounts, close deals, and manage sales cycles. The company offers flexible work arrangements, equity plan, and competitive compensation.

Strategic Services Account Lead

Company: Soci Inc

Location: USA

Posted Dec 02, 2024

The Strategic Services Account Lead role is responsible for developing and executing strategic Assist initiatives for key Professional Services customers, ensuring successful project execution, and driving customer growth and satisfaction.

Security Engineering Analyst

Company: Weights & Biases

Location: USA

Posted Dec 01, 2024

Weights amp Biases is seeking a dedicated and skilled Security Analyst to help safeguard their data applications and infrastructure from security threats. The ideal candidate will have hands-on experience in security operations, incident response, and vulnerability management.

Demand Generation Marketing Associate

Company: Zenput

Location: USA

Posted Dec 01, 2024

Crunchtime is a global restaurant brand that uses its software to manage food and labor costs, inventory, and staff scheduling. The company is looking for a Demand Generation Marketing Associate to support its marketing campaigns and webinar program.

Senior Data Analyst, Experimentation & Growth

Company: Myollie

Location: USA

Posted Dec 01, 2024

Ollie is a company that makes human-grade pet food and is looking for a Sr Data Analyst to join their team. The company is passionate about improving the lives of pets and their parents and is committed to building a team that represents a variety of backgrounds and perspectives.

DevOps Engineer

Company: Aretum

Location: USA

Posted Dec 01, 2024

ARETUM is seeking an experienced DevOps Engineer to manage and enhance CICD systems. The ideal candidate will have expertise in AWS services, container orchestration, and CICD pipelines. The role involves ensuring the reliability, security, and efficiency of cloud-based systems and environments.

Product Manager, CX

Company: Oura

Location: USA

Posted Dec 01, 2024

Oura is a growth company that empowers people to take a proactive role in their health by building a non-invasive wearable that provides simplified data insights. They are looking for an experienced Product Manager CX to join their team in the US and help build and optimize their customer support tooling and processes.

Design Director (UX/UI) for Social Impact Design Agency (F/T Remote)

Company: Constructive

Location: USA

Posted Dec 02, 2024

Constructive is a design firm looking for a Design Director with expertise in UX design, visual design, and people management skills. The role involves managing and mentoring a team, collaborating with clients, and producing exceptional design work.

Customer Success Manager

Company: Hypr

Location: USA

Posted Dec 01, 2024

HYPR is a company that helps organizations create trust in the identity lifecycle by providing authentication security solutions. They are seeking a Customer Success Manager to join their growing team and help customers achieve success with their products.

Senior Product Manager - Consumer Insights

Company: Axios

Location: USA

Posted Dec 01, 2024

Axios is hiring a Senior Product Manager to lead Consumer Insights and work with data platform, marketing, and revenue teams. The ideal candidate is a strategic problem solver with expertise in delivering on the strategy of Consumer Insights and Analytics in a customer-centric environment.

Senior Manager of Professional Services

Company: Ottimate

Location: USA

Posted Dec 01, 2024

Ottimate is a company that values growth, customer focus, innovation, accountability, and communication. They are looking for a Senior Manager of Professional Services to lead their Professional Services team, focusing on customer satisfaction and efficient project delivery.

Brand Designer

Company: Phantom45

Location: USA

Posted Dec 01, 2024

Phantom is a design-led company focused on making crypto safe, friendly, and easy to use. The company is looking for a Brand Designer to lead the brand design of products and features, and contribute to strategic decisions around the future direction of Phantom crypto wallets and web3.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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