Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Manager

Company: Crux

Location: USA

Posted Dec 01, 2024

Crux is a fast-growing technology company that is building a platform to power the flow of data globally. They are looking for a Senior Product Manager to lead the development of innovative data integration products.

Sr. Manager - EngOps Programs

Company: 1Password

Location: USA

Posted Dec 01, 2024

The job posting is for a remote Engineering Operations team member at 1Password, responsible for building and scaling teams, defining vision and strategy, and managing programs. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior Engineering Manager - Account Management

Company: HubSpot

Location: USA

Posted Dec 01, 2024

HubSpot is looking for an experienced engineering leader to partner with Product and Design peers to define the product roadmap and technical strategy for 67 small teams. The leader will be responsible for the success of their teams, building trust and empathy, and fostering a team culture that encourages autonomy and psychological safety.

Observability Architect

Company: Grafana Labs

Location: USA

Posted Dec 01, 2024

The job posting is for an Observability Architect role at Grafana, requiring a deep understanding of technology, excellent problem-solving skills, and ability to communicate effectively with both technical and non-technical stakeholders. The role involves managing technical relationships, providing strategic consulting, and ensuring the successful achievement of value and ROI of Grafana's products.

Data Analytics Lead

Company: Lumos

Location: USA

Posted Dec 01, 2024

The job posting is for a Data Analytics Lead at Lumos, requiring 7+ years of experience in a Data Analyst or related role within the SaaS space. The responsibilities include enabling data-based decisions, building data infrastructure, and empowering cross-functional teams. The company values autonomy, data modeling, and prioritizing data projects.

Director - Benefits

Company: 1Password

Location: USA

Posted Dec 01, 2024

The job posting is for an Interim Director of Benefits at 1Password, a remote-first company. The role involves leading and maintaining the company's global benefits function, developing and administering competitive benefits strategies, and collaborating with HR, finance, and leadership teams.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Dec 01, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering others, and collaborating with a team to deliver new tools to customers.

Senior Product Manager - Workflows

Company: Webflow

Location: USA

Posted Dec 01, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. They are looking for a Senior Product Manager to lead a team focused on evaluating, designing, building, and scaling Workflows. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and 12 weeks of paid parental leave.

Inclusion and Engagement Partner - GCO & G&A

Company: Dropbox

Location: USA

Posted Dec 01, 2024

Dropbox is looking for an exceptional Inclusion and Engagement Partner to join their team. The ideal candidate will have experience building and driving Inclusion and Engagement strategy, and the ability to collaborate cross-functionally in a fast-paced creative environment.

Senior Manager Growth Operations & Analytics

Company: LearnLux

Location: USA

Posted Dec 01, 2024

The job posting is for a Growth Operations and Analytics team member at LearnLux, a remote-first company that provides workplace financial wellbeing. The role involves creating and managing data and files for client onboarding, designing and executing data reporting initiatives, and developing scalable operational workflows. The company offers a range of benefits, including remote work, medical and dental insurance, and a supportive team culture.

Senior Product Designer

Company: Orum

Location: USA

Posted Dec 01, 2024

Orum is a company that aims to accelerate sales teams by empowering salespeople to achieve more. They are looking for a Senior Product Designer to create user-centered, elegant, and intuitive digital products. The company offers a range of benefits, including flexibility to work anywhere in the US, flexible vacation policy, and meaningful stock options.

Senior Account Executive

Company: Bud Financial

Location: USA

Posted Dec 01, 2024

The job posting is for a sales role at Buds, a company that creates financial data products. The role involves selling the platform to enterprise banks and expanding the company's market share. The job offers competitive salary, benefits, and opportunities for career progression.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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