Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Content Creator - Secondary Math

Company: Khan Academy

Location: USA

Posted Nov 30, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a Math educator to create high-quality learning content for their platform. The role requires experience in content development, teaching, and tutoring, as well as a strong understanding of math subjects such as Algebra, Precalculus, and Calculus.

Finance & Strategy Manager - Corporate

Company: Apollo.io

Location: USA

Posted Nov 30, 2024

The Finance and Strategy team is looking for a Manager to support the company's growth. The ideal candidate is highly analytical and self-motivated, with experience in finance and accounting principles.

Privacy Compliance Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 30, 2024

American Specialty Health Incorporated is seeking a Privacy Compliance Specialist to join their Regulatory Strategic Development department. The position will support the company's compliance efforts, research privacy issues, and track legislative and regulatory developments.

Content Creator - Grades 3-8 Math

Company: Khan Academy

Location: USA

Posted Nov 30, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a Math educator to create high-quality learning content for grades 3-8. The role requires experience in content development, teaching, and tutoring, as well as a strong understanding of math subjects. The company values diversity, equity, and inclusion, and offers competitive salaries, ample paid time off, and a remote-first culture.

Social Media Manager

Company: Webflow

Location: USA

Posted Nov 30, 2024

Webflow is looking for a Social Media Manager to help them revolutionize how people experience and engage with their platform through compelling social storytelling. The role involves owning comprehensive social media strategies, leading multichannel content development, and managing day-to-day social media operations.

Sr. Associate - Technical Project Manager

Company: Nutrafol

Location: USA

Posted Nov 30, 2024

Nutrafol is seeking a Technical Project Manager to join their team, supporting Data and Development teams. The ideal candidate will combine creativity, curiosity, and attention to detail to revolutionize Nutrafol. The company is highly motivated, collaborative, and energetic, with an entrepreneurial spirit and bias for action.

Sr. Strategic Operations Program Manager - Risk & Compliance

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is expanding its Strategic Operations team to drive strategic operations and planning, and is looking for a Sr Strategic Program Manager, Risk & Compliance to lead large cross-functional programs and create value for internal teams, external partners, and users of its products and services.

Manager - Leaves and Accommodations

Company: Twilio

Location: USA

Posted Nov 30, 2024

Twilio is hiring a Manager Leaves and Accommodations to support over 3000 employees in the US and Canada. The role will involve designing and implementing leave and accommodation programs, establishing partnerships with various teams, and ensuring compliance with federal and state employment laws.

Sales Development Representative

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is a profitable high-growth startup that is building a complete finance stack for startups. The company is looking for a sales development representative to join their high-performing team, focusing on targeting ecommerce companies. The role requires a people person with excellent communication skills, a hustler with a proven track record of achieving and exceeding goals, and a passion for fintech.

Lead Data Management Consultant (Platform Scripting)

Company: Workiva

Location: USA

Posted Nov 30, 2024

Workiva is seeking a Lead Data Management Consultant with expertise in Python scripting to redefine assured integrated reporting. The role involves driving discussions on use case development, influencing product features, and creating scalable scripting solutions.

Senior Product Manager - Ads, Conversion Lift

Company: Reddit

Location: USA

Posted Nov 30, 2024

The job description is for a Product Manager at Reddit, responsible for building advanced measurement products for advertisers. The role requires strong understanding of causal inference and experimental design techniques, as well as experience in ads measurement and product development.

Staff Product Manager - Contributor Experience (Core Experience Team)

Company: Reddit

Location: USA

Posted Nov 30, 2024

The Core Experience team at Reddit is looking for a Staff Product Manager to drive the end-to-end execution of projects across the core experience of Reddit. The role requires a highly empathetic and collaborative product leader with strong product instincts, excellent communication skills, and a proven track record of shipping quality products.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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