Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Data Scientist - Search & Personalization

Company: Airbnb

Location: USA

Posted Nov 30, 2024

Airbnb is looking for talented Data Scientists to join their Search and Personalization Data Science team. The team works on building a world-class search experience for guests, and the role involves developing and evaluating specialized models to power the recommendation platform.

Native & Display Media Buyer

Company: QuinStreet

Location: USA

Posted Nov 30, 2024

The job posting is looking for a Native Display Media Buyer with experience in performance marketing to join their Media Buying Team. The ideal candidate will have expertise in building, executing, and optimizing native and display media buys within adbuying platforms.

Outside Sales District Manager

Company: Xplor

Location: USA

Posted Nov 30, 2024

The job description is for a District Manager position at Clearent by Xplor in Atlanta, GA. The company is looking for a curious and empathetic person with a positive outlook and experience in outside sales. The job involves developing and maintaining relationships with small to medium-sized business owners, managing a sales team, and closing sales of payment processing services.

Client Success Executive

Company: Altera Digital Health

Location: USA

Posted Nov 30, 2024

The job description is for a Client Success Executive at Altera Digital Health, responsible for ensuring client satisfaction and driving business growth. The role requires strong analytical and communication skills, as well as experience in the healthcare IT industry.

Sr. Content Writer

Company: Friends From The City

Location: USA

Posted Nov 30, 2024

The job posting is for a Sr Content Writer at Friends From The City, a design and tech company focused on impact. The company is looking for a writer to create clear and concise content for VAgov web pages, explaining complex government services. The ideal candidate should have 5+ years of professional content or UX writing experience, a strong portfolio, and excellent research skills.

Site Reliability Engineer: Postgres

Company: Supabase

Location: USA

Posted Nov 30, 2024

Supabase is seeking an experienced SRE to manage the infrastructure of their Postgres databases. The company offers a range of benefits, including remote work, ESOP equity ownership, and generous tech allowance.

Senior Product Designer

Company: Flock Safety

Location: USA

Posted Nov 30, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking a Senior Product Designer to join their growing product design team.

Commissions Specialist

Company: The Predictive Index

Location: USA

Posted Nov 30, 2024

The Commissions Specialist role requires strong time management, organizational, and critical thinking skills. The job involves reconciling commissions, setting up new partners, and providing excellent customer service. The company offers a competitive salary range of $60,000 to $65,000 annually, plus benefits.

Project Accountant I

Company: Rqteam

Location: USA

Posted Nov 30, 2024

RQM+ is a leading MedTech service provider with a global team of regulatory and quality experts. They provide comprehensive services, including clinical trial, lab, and reimbursement services, to support market access for medical devices, digital therapeutics, and diagnostics. The company is looking for a Project Accountant to support their revenue generation cycle and is offering a competitive compensation package and work-life balance.

DevOps Engineer II

Company: Jump

Location: USA

Posted Nov 29, 2024

The company is looking for a DevOps Engineer to build the infrastructure for their product, which enables sports teams and venues to unlock the massive opportunities that come from real relationships with their fans. The role involves building and maintaining CICD pipelines, automating infrastructure, and supporting product engineering teams.

Principal Key Account Manager

Company: Nextroll

Location: USA

Posted Nov 30, 2024

RollWorks is seeking a Key Account Manager to manage executive relationships and expansion strategies with their largest enterprise customers. The role requires 8+ years of successful technology sales experience and a track record of success in customer-facing roles.

AI/ML Engineer

Company: Burq

Location: USA

Posted Nov 30, 2024

Burq is a company that aims to simplify the delivery process for businesses. They have built a large network of delivery networks and are backed by leading venture capitalists. They are looking for an AI ML engineer to join their team and work on designing, developing, and deploying machine learning models and data pipelines.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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