Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Retail Marketing Director

Company: Golden Hippo

Location: USA

Posted Dec 01, 2024

The job posting is for a Retail Marketing Director position at Golden Hippo, a company that creates best-in-class products for health and wellness. The job requires 10+ years of brand and retail marketing experience, with a focus on pet food and retail marketing. The company offers a range of benefits, including comprehensive healthcare coverage, tuition reimbursement, and professional development opportunities.

Sr. SAP Technical Account Manager

Company: Protera

Location: USA

Posted Dec 01, 2024

Protera Technologies is a global public cloud services management provider looking for a Technical Account Manager to support and administer SAP activities for a group of customers. The role involves designing, implementing, and deploying SAP solutions, as well as managing and overseeing critical SAP and related system portfolios.

DevSecOps Engineer

Company: Vrchat

Location: USA

Posted Nov 30, 2024

VRChat is looking for a DevOps Engineer with security experience to join their team. The role involves ensuring the smooth operation and security of the VRChat infrastructure, and the company offers a range of benefits including remote work, health benefits, and stock options.

Data Analytics Associate- Public Safety

Company: Mark43

Location: USA

Posted Nov 30, 2024

Mark43 is seeking a Data Analytics AssociatePublic Safety with experience in customer service and an interest in data analysis. The role involves collaborating with public safety professionals, providing practical support and guidance, and developing data analytics dashboards and reports.

Systems Administrator Engineer

Company: SonicWall

Location: USA

Posted Dec 01, 2024

SonicWall is a cybersecurity company with over 30 years of experience, providing security solutions to organizations worldwide. The company is looking for a System Administrator to join their team, with responsibilities including analyzing logs, troubleshooting, and implementing security solutions.

Senior Quality Assurance Engineer - Core Experiences SDK

Company: Speechify

Location: USA

Posted Nov 30, 2024

Speechify is a company that provides a platform for listening to information articles, books, and documents. They are looking for a strong QA engineer to help them succeed through testing mobile applications. The company is committed to changing the way people read and is experiencing exponential growth.

Solutions Engineer

Company: Northbeam

Location: USA

Posted Nov 30, 2024

Northbeam is building a marketing intelligence platform for growth, and they're looking for a Solutions Engineer to join their team. The role involves guiding new customers through the integration process, troubleshooting issues, and improving documentation. The ideal candidate has experience with software engineering, customer support, and technical skills such as SQL, JavaScript, and HTML.

Product Designer

Company: Reddit

Location: USA

Posted Dec 01, 2024

Reddit is a community-driven platform with a focus on shared interests, passion, and trust. The Safety Org is one of its largest divisions, working to create tools and facilitate workflows for internal admins and agents, as well as users on the platform.

Vice President, Product Management, ERP Reporting & Data Management Solutions

Company: insightsoftware

Location: USA

Posted Dec 01, 2024

The job description is for a Vice President of Product Management at insightsoftware, responsible for driving the company's product vision and strategy. The role requires a strong leader with experience in product management, ERP expertise, and ability to inspire and coach teams.

Customer Success Associate

Company: EverQuote

Location: USA

Posted Dec 01, 2024

The job posting is for a Customer Success Associate role at EverQuote, a company that operates the largest online marketplace for insurance shopping in the United States. The role involves handling customer inquiries, building relationships with clients, and providing support to agents. The company is committed to building an equitable, diverse, and inclusive workplace.

Project Management Director

Company: Upstatement

Location: USA

Posted Nov 30, 2024

The job posting is for a Project Management Director position at Upstatement, a digital product studio with an editorial mindset. The role involves leading the project management team, defining a new project management strategy, and cultivating account growth. The company offers a competitive salary, flexible work arrangements, and a range of benefits.

Employee Engagement and Development Coordinator

Company: Darkhorse Tech

Location: USA

Posted Dec 01, 2024

Darkhorse Tech is a company that provides comprehensive DentalSpecific IT services, with a focus on building relationships with clients and fostering a positive growth-oriented environment. The company is led by CEO Reuben Kamp, who has created a culture of passionate service, team first, growth mindset, excellence, and accountability. The Employee Engagement and Development Coordinator role is responsible for fostering this culture and driving employee engagement, development, and overall satisfaction.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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