Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Analyst - Enterprise Analytics

Company: The Athletic Media Company

Location: USA

Posted Nov 29, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They serve a multifaceted audience with immersive storytelling and a likeminded community of fans. The company is looking for a Data Analytics team member to develop and standardize reporting metrics for enterprise-level strategy.

Backend Software Engineer II

Company: Eventbrite, Inc.

Location: USA

Posted Nov 29, 2024

The text describes the Eventbrite marketing tools team and the role of a Backend Software Engineer II. The team builds powerful promotional tools to connect creators with their fans and sell tickets. The role involves extending the underlying framework and APIs, building user interfaces, and collaborating with other engineers.

Senior Python Web Developer

Company: Art+Logic

Location: USA

Posted Nov 29, 2024

Art+Logic is looking for senior Python web developers to work on custom software projects. The company values work-life balance, flexibility, and communication. They offer a long-term, open-ended contract with flexible work hours and a competitive rate of $30-$40 per hour.

Associate Director - Global Accounts Payable

Company: Cover Genius

Location: USA

Posted Nov 29, 2024

The text describes Cover Genius, a company that provides insurance distribution platform, and its job opening for Associate Director Global Accounts Payable. The company values diversity, inclusivity, and employee well-being, offering flexible PTO, employee stock options, and social initiatives.

Infrastructure Engineer (Software)

Company: Nava

Location: USA

Posted Nov 29, 2024

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. They work with government agencies to improve how people apply for benefits, navigate their healthcare, and more. The company is looking for engineers to work on building scalable infrastructure for government services.

CX Program Manager

Company: EDB

Location: USA

Posted Nov 29, 2024

The job posting is seeking a highly organized and detail-oriented Program Manager to oversee internal projects that drive operational excellence and enhance customer success initiatives. The role requires strong project management skills, excellent communication skills, and proficiency in project management tools.

Sr. Solutions Consultant

Company: Emburse

Location: USA

Posted Nov 29, 2024

Emburse aims to improve users' lives and businesses by automating manual tasks and providing a simple experience. The company has a diverse customer base and is looking for a Solutions Consultant with experience in selling and implementing financial-oriented technology solutions.

Senior Sales Engineer - Partners

Company: Perforce

Location: USA

Posted Nov 29, 2024

Perforce is a company that values creativity, collaboration, and wellness. They are looking for a Senior Sales Engineer to join their Partner Sales team, who will work closely with partners and internal teams to grow the business. The company offers a range of products, including Delphix and Puppet, and is trusted by leading brands.

Software Engineering Director (Web)

Company: OfferFit

Location: USA

Posted Nov 29, 2024

OfferFit is seeking a Software Engineering Director to lead the development of a highly scalable SaaS platform for reinforcement learning. The ideal candidate will have experience with JavaScript, TypeScript, and Vue.js, and will be responsible for managing a team of engineers, improving developer experience, and contributing to product vision and strategy.

Enterprise Account Director - SLED

Company: Yubico

Location: USA

Posted Nov 29, 2024

Yubico is a company that specializes in providing secure login solutions. They have a strong mission to make the internet more secure for everyone and have a diverse and inclusive workplace. They are looking for a dynamic and experienced Enterprise Account Director to join their expanding US Federal SLED sales team.

Senior Strategic Finance & Operations Manager

Company: Deputy

Location: USA

Posted Nov 29, 2024

Deputy is a global SaaS workforce management company looking for a Senior Manager SFO to provide strategic financial guidance and support the company's growth initiatives.

Senior Android Engineer - Search Feed

Company: Airbnb

Location: USA

Posted Nov 29, 2024

The text describes a job opening for a software engineer to work on Airbnb's Search Feed team. The team develops features to help guests find their perfect stay, and the engineer will play an impactful role in building world-class search experiences. The job requires expertise in Android app development, scalability, and performance, as well as a passion for continuous learning and innovation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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