Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Engineering Manager - Billing Platform

Company: Grow Therapy

Location: USA

Posted Nov 26, 2024

The job posting is for an Engineering Manager position at Grow Therapy, responsible for leading the development of billing systems. The role requires 3+ years of experience as an Engineering Manager, and the salary range is $217,000 to $256,000 USD.

Contributing Faculty - DNP

Company: Adtalem Global Education

Location: USA

Posted Nov 26, 2024

Walden University is an accredited institution that offers online degree and certificate programs in nursing and other fields. The university is seeking faculty members to teach in its PhD program and has a variety of opportunities available.

Director - Corporate FP&A

Company: Weights & Biases

Location: USA

Posted Nov 26, 2024

The company Weights amp Biases is looking for a Director to join their FPampA team. The Director will be responsible for leading and building the Corporate FPampA function, forecasting, planning, and reporting on the company's financials. The role requires strong analytical skills, experience in financial modeling, and the ability to partner with senior leadership.

Sr. Director - Federal Government Affairs

Company: hims & hers

Location: USA

Posted Nov 26, 2024

The Sr Director Federal Government Affairs will support Hims and Hers Public Policy Team Government Relations by building relationships with federal stakeholders, drafting collateral, and managing external consultants and lobbyists. The role requires a background in government affairs, political giving, and trade association engagement.

Technical Project Manager with CMS experience

Company: Outliant

Location: USA

Posted Nov 26, 2024

Outliant is a remote digital product development and startup consulting company that values diversity, creativity, and excellence. They are looking to hire a full-time Technical Project Manager with CMS experience to work with a team of creators and engineers.

Account Executive

Company: HiHello

Location: USA

Posted Nov 26, 2024

HiHello is a venture-backed company that has created a software platform for digital brand and identity. They are looking to hire additional Account Executives to help them grow and expand their sales team. The company values diversity, kindness, and transparency, and offers a competitive compensation package and flexible working hours.

Sr. Growth Marketing & Ops Manager - Sales-Assist

Company: Grafana Labs

Location: USA

Posted Nov 26, 2024

The job posting is for a Sr Growth Marketing and Operations Manager to drive the success of a Product-Led Growth (PLG) sales motion. The role involves creating a repeatable pipeline for the Velocity Sales team using data automation and GTM know-how. The job requires experience in growth marketing, demand gen, RevOps, or a related role, with a focus on the intersection of PLG and Sales.

Software Engineer - Models

Company: Weights & Biases

Location: USA

Posted Nov 26, 2024

The company Weights amp Biases is looking for a Software Engineer to work on their Models team. The team primarily works on features that enhance and centralize the machine learning development workflow for their users. The role involves leading new product initiatives, collaborating with other developers, and focusing on end users and customer feedback.

Lead Platform Enterprise Architect

Company: Rackspace

Location: USA

Posted Nov 26, 2024

The job posting is seeking an experienced Enterprise Solution Architect with a strong background in Infrastructure and a proven ability to navigate and execute complex multicloud strategies for enterprise customers. The role requires a blend of technical expertise, strategic thinking, and hands-on experience leading large-scale transformations in high-impact industries.

Enterprise Account Executive

Company: HiHello

Location: USA

Posted Nov 26, 2024

HiHello is a venture-backed company that has created a software platform for digital brand and identity. They are looking for experienced Enterprise Account Executives to help them expand their presence in the market.

Lead Enterprise Engagement Manager

Company: Rackspace

Location: USA

Posted Nov 26, 2024

The job description is for a Lead Enterprise Engagement Manager who will manage projects, develop project plans, and provide guidance to customers. The role requires a bachelor's degree, 2 years of experience, and certifications such as Project Management Professional and Certified Scrum Master.

Customer Support Technical Representative - Core

Company: 1Password

Location: USA

Posted Nov 26, 2024

The job posting is for a Technical Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves troubleshooting Tier 2 issues, working with customers, and contributing to the company's culture of innovation and collaboration.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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