Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Lead AppDev Enterprise Architect

Company: Rackspace

Location: USA

Posted Nov 25, 2024

Rackspace Technology is seeking an experienced Enterprise Solution Architect to lead customer relationships, design and implement innovative solutions, and provide thought leadership in designing cloud-first solutions.

Senior Product Operations Manager

Company: Webflow

Location: USA

Posted Nov 25, 2024

Webflow is looking for a Senior Product Operations Manager to build the connective tissue between their Engineering, Product Design, and customer-facing teams. The role involves optimizing operational workflows, collaborating with teams, and driving tool and resource optimization. The company offers a range of benefits, including equity ownership, health insurance, and paid parental leave.

Payroll Specialist

Company: Upwork

Location: USA

Posted Nov 25, 2024

Upwork is seeking a detail-oriented and experienced Payroll Specialist with 25 years of handson Workday payroll processing experience. The ideal candidate will have comprehensive end-to-end payroll process knowledge, proficiency in payroll audits, and a deep understanding of payroll taxes and other complex tax situations.

Brand Designer

Company: Rula

Location: USA

Posted Nov 25, 2024

The text describes the importance of mental health, the company's mission to provide quality care, and the benefits of working for the company. It also highlights the company's commitment to diversity, equity, and inclusion.

Finance Systems Analyst

Company: ActiveCampaign

Location: USA

Posted Nov 25, 2024

ActiveCampaign is seeking a Finance Systems Analyst to manage their finance ERP Workday Adaptive Planning. The role involves optimizing financial systems, enhancing forecasting techniques, and educating finance team members. The company offers a range of benefits, including comprehensive health and wellness benefits, open paid time off, and a generous 401k matching program.

Enterprise Growth Account Executive

Company: Octopus Deploy

Location: USA

Posted Nov 25, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a remote-first approach and a transparent compensation system. The company is looking for an Account Executive to join their team and help identify potential client opportunities and generate new business.

Senior Visual Brand & UI Designer

Company: TeamSnap

Location: USA

Posted Nov 25, 2024

TeamSnap is a sports and communication platform that empowers its people to bring big ideas and tiny egos. They are seeking a Senior Visual Brand and UI Designer to join their product design team. The company offers a range of benefits, including unlimited PTO, paid parental leave, and a generous home office allowance.

Senior Producer

Company: Gardens

Location: USA

Posted Nov 25, 2024

Gardens Interactive is a forward-thinking game studio that values connection, inclusivity, and creativity. They are looking for a Senior Producer to lead their development process, aligning teams and refining workflows to create unforgettable player experiences.

Senior Developer

Company: Speak4

Location: USA

Posted Nov 25, 2024

Speak4 is a technology startup that makes it simple for organizations to empower their supporters to speak up for the causes they believe in via an innovative frictionless digital advocacy platform. The company is looking for an experienced developer to join their creative team and contribute to the development of their product.

VP of Banking

Company: Prove

Location: USA

Posted Nov 25, 2024

Prove is a company that provides phonecentric identity tokenization and passive cryptographic authentication solutions to businesses. They are looking for a VP of Banking to lead their banking business and drive revenue growth. The company has a strong culture of humility, passion, inclusion, and leadership, and offers competitive salaries, benefits, and perks.

Delivery Manager

Company: Oddball

Location: USA

Posted Nov 25, 2024

Oddball is hiring a Delivery Manager to work on a federal program that makes a positive impact on millions of Americans' daily lives. The company values learning, growth, and making a big impact. The job requires experience in agile development, project management, and working with multidisciplinary teams.

Director Customer Success

Company: LivePerson

Location: USA

Posted Nov 25, 2024

LivePerson is a company that provides a conversational cloud platform for customer interactions. They are looking for a Director of Customer Success to lead their customer success team in North America. The role involves ensuring maximum net revenue retention, driving customer outcomes, and reducing churn.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages