Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director - Product Management, Growth

Company: 1Password

Location: USA

Posted Nov 26, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a Director of Product Management to lead their growth initiatives and drive new revenue through product-led growth strategies.

Strategic Operations - Organization Excellence

Company: Stripe

Location: USA

Posted Nov 26, 2024

The job posting is for a Strategic Operations role at Stripe, where the candidate will work on improving operational efficiency and alignment. The role requires experience in strategy, business operations, or product strategy, and the ability to collaborate with senior leaders and teams.

Senior Software Engineer - Backend

Company: StackAdapt

Location: USA

Posted Nov 26, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company has been recognized for its diverse and supportive workplace, high-performing campaigns, and innovation.

Senior Product Marketing Manager

Company: Warp

Location: USA

Posted Nov 26, 2024

Warp is seeking a Senior Product Marketing Manager to shape the roadmap, orchestrate launches, and grow adoption of important features. The role requires an entrepreneurial mindset, self-directed style, and strong analytical skills.

Senior Marketing Program Manager

Company: Workiva

Location: USA

Posted Nov 26, 2024

The job posting is for a Senior Marketing Program Manager to develop and manage programs to support the marketing organization's strategic plan. The role requires experience in marketing program management, excellent analytical and project management skills, and the ability to work in a global team.

Software Engineer - Backend

Company: StackAdapt

Location: USA

Posted Nov 26, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. It empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The company has been recognized for its diverse and supportive workplace, high-performing campaigns, and innovation.

IT Enterprise Applications Administrator - Salesforce

Company: GitLab

Location: USA

Posted Nov 26, 2024

The Enterprise Applications Administration job family is responsible for implementing and maintaining Enterprise Applications across GitLab. The role involves maintaining compliance-readiness of Salesforce systems, improving processes, and engaging with stakeholders. The team is responsible for critical business applications, including Salesforce, Zuora, and Netsuite.

Sr. Staff Software Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Nov 26, 2024

The job posting is for a technical leadership role in the Marketing Technology team at Airbnb. The team is responsible for providing a state-of-the-art platform for marketing and product engagement. The role requires 12+ years of web development experience, technical leadership, and hands-on experience with frontend architecture and technologies such as HTML, CSS, Typescript, and React.

Mobile Engineer - MetaMask

Company: ConsenSys

Location: USA

Posted Nov 26, 2024

Consensys is a leading blockchain and web3 software company that aims to make web3 universally easy to use and develop on. They are looking for mobile engineers to join their mobile platform team to support and build exciting features for their MetaMask mobile wallet.

Business Integration Engineer

Company: Restaurant365

Location: USA

Posted Nov 26, 2024

Restaurant365 is a SaaS company looking for an Integration Engineer to build and maintain services for their customers. The role requires experience with iPaaS, microservices, and integration patterns, as well as strong communication and leadership skills.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Nov 26, 2024

HubSpot is seeking a Staff Software Engineer to join the Observability team, focusing on building tools for small and medium-sized businesses. The team is looking for engineers with experience in observability, reliability, and scale, who can help innovate and improve the product.

Senior Salesforce Operations Administrator

Company: brightwheel

Location: USA

Posted Nov 26, 2024

Brightwheel is a technology brand in early education, seeking a Senior SysOps Administrator to join their Systems Operations team. The ideal candidate will have experience in systems administration, Salesforce, and problem-solving, with a passion for improving processes and delivering a great customer experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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