Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Engineering Manager - Insurance

Company: Alma

Location: USA

Posted Nov 21, 2024

Alma is looking for an experienced Senior Engineering Manager to lead one of their insurance teams. The team is responsible for the entire revenue cycle, providing accurate eligibility checks, supporting providers, and reconciling claims. The ideal candidate has 35 years of engineering experience, 24 years of people management experience, and a passion for Alma's mission to improve the experience of therapy for providers and their clients.

Director, Revenue/GTM Enablement

Company: EDB

Location: USA

Posted Nov 21, 2024

The job posting is for a Director of Revenue GTM Enablement position at EDB, requiring at least 8 years of experience in sales enablement, business development, or related roles. The role involves building a world-class sales and partner enablement program, conducting market analysis, developing sales training programs, and creating sales collateral. The job offers a competitive compensation package, including a base salary, annual variable bonus, and equity.

Inside Sales Manager

Company: Safe Haven Security

Location: USA

Posted Nov 21, 2024

Safe Haven Security is seeking a Remote Inside Sales Manager to join their growing team. The role involves managing a team, building relationships with vendors, and selling ADT's core residential product. The company offers competitive compensation, paid training, and a positive work environment.

Full-Stack Engineer (Growth Team)

Company: ElevenLabs

Location: USA

Posted Nov 21, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and are backed by leading tech and AI companies. They are hiring a software engineer to focus on growth and product-led growth.

Senior Salesforce Admin

Company: Protegrity

Location: USA

Posted Nov 21, 2024

Protegrity is seeking a Sr Salesforce Admin for their Global Sales Operations team. The role involves managing and optimizing the Salesforce platform, ensuring data integrity, and collaborating with cross-functional teams.

Developer Advocate

Company: ElevenLabs

Location: USA

Posted Nov 21, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and are hiring a developer advocate to improve their developer experience and drive customer acquisition.

Sales Development Representative

Company: Nava

Location: USA

Posted Nov 21, 2024

Nava Benefits is a fast-growing benefits brokerage that aims to fix healthcare in America. They are seeking a driven Sales Development Representative to drive growth and develop foundational sales skills.

Research Program Manager

Company: Webflow

Location: USA

Posted Nov 21, 2024

Webflow is looking for a Research Program Manager to help accelerate the impact of their Research team. The role involves building an industry-leading Research Operations practice, collaborating with cross-functional partners, and optimizing research processes.

Regulatory Specialist, Principal

Company: Avanos Medical

Location: USA

Posted Nov 21, 2024

Avanos Medical is a medical device company that is committed to creating innovative healthcare solutions. The company is passionate about making a difference in the lives of people and communities around the world. The job posting is for a Regulatory Specialist Principal Remote position that will develop and implement regulatory strategies for new product development and significant changes to existing products.

Head of Travel & Expenses

Company: Dropbox

Location: USA

Posted Nov 21, 2024

Dropbox is seeking a Head of Travel amp Expenses to lead and drive innovation across their global Travel Expense and Corporate Card operations. The role combines strategic leadership, vendor and partnership management, travel program optimization, virtual first support, expense operations and compliance, reporting and analysis, and training and support.

Delivery Director

Company: Appen

Location: USA

Posted Nov 21, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to the world's largest technology companies. The company has a global crowd of over 1 million contributors and is committed to creating an inclusive and diverse workplace.

Senior Content Designer II

Company: HubSpot

Location: USA

Posted Nov 21, 2024

The job posting is for a Senior II Content Designer at HubSpot, responsible for designing and delivering end-to-end product experiences that help customers and the business grow. The role involves working closely with product teams, leaders, and other content designers to identify and solve complex problems. The company values creativity, persistence, and a growth mindset, and offers a competitive compensation package and benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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