Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Software Development Engineer III - Data Platform

Company: Mapbox

Location: USA

Posted Nov 21, 2024

Mapbox is a leading real-time location platform that provides tools for data applications. The company is looking for a Software Development Engineer III to build and deliver internal data tools and pipelines.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Nov 21, 2024

HubSpot is seeking a Staff Software Engineer to join the Customer Agent team. The team is building an AI-powered customer support agent and is looking for a handson technical leader who can amplify the capabilities of the team. The ideal candidate has experience with AI, is a technical leader, and has a long track record of delivering high-value projects.

Senior Tools Support Specialist

Company: Airbnb

Location: USA

Posted Nov 21, 2024

The job posting is for a Tools and Process Improvement Lead at Airbnb. The role involves leading business requirements, collaborating with cross-functional teams, and driving continuous improvement. The successful candidate will have experience in process improvement, project management, and data-driven decision making.

Internal Audit Manager

Company: PagerDuty

Location: USA

Posted Nov 21, 2024

PagerDuty is seeking an Internal Audit Manager to join their team. The role involves planning and executing internal audits, SOX compliance, and advisory engagements. The ideal candidate will have a degree in Accounting or Finance, be certified as a CPA, CIA, or CISA, and have at least 5 years of experience in public accounting or public company.

Associate Director, Payroll

Company: Movable Ink

Location: USA

Posted Nov 21, 2024

Movable Ink is a company that scales content personalization for marketers through data-activated content generation and AI decisioning. The company is headquartered in New York City and serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan. The Associate Director Payroll will be responsible for managing the domestic and international payroll operations and function.

QA Analyst

Company: Prizepicks

Location: USA

Posted Nov 21, 2024

PrizePicks is a fast-growing sports company that values diversity and inclusivity. They are looking for a Software QA Analyst to join their team, with responsibilities including testing complex computer programs and working closely with engineering and product teams.

Director - Engineering

Company: Vidyard

Location: USA

Posted Nov 21, 2024

Vidyard is looking for an experienced Director of Engineering to join their RampD Leadership team. The role involves leading high-performing remote engineering teams, developing and leading technical innovation, and partnering with Design and Product teams to grow their cutting-edge platform.

Data Integration Manager

Company: Finalsite

Location: USA

Posted Nov 21, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They are looking for a Data Integration Team Manager to oversee data integration projects for K12 clients.

Senior Product Designer

Company: hellobestow

Location: USA

Posted Nov 21, 2024

Bestow is a leading insurance technology platform seeking a Senior Designer to join their UX team. The company offers a remote and hybrid workplace, competitive salary, and equity. They value diversity and have received several awards for being a great place to work.

Technical Support Engineer (L3)

Company: Cyberhaven

Location: USA

Posted Nov 21, 2024

The job posting is for a Technical Support Engineer L3 at Cyberhaven, a company that provides AI-powered data security solutions. The role involves providing technical support to customers, troubleshooting issues, and collaborating with other teams. The company values diversity and is an equal opportunity employer.

Technical Support Engineer (L1)

Company: Cyberhaven

Location: USA

Posted Nov 21, 2024

Cyberhaven is looking for a Technical Support Engineer L1 to join their team. The role involves providing technical support to customers, troubleshooting issues, and collaborating with engineers. The company offers a competitive salary, stock options, and a fast-paced work environment.

Senior Project Manager - Solar (PV)

Company: Atwellgroup

Location: USA

Posted Nov 21, 2024

Atwell LLC is a leading consulting engineering and construction services company with a strong national presence and diverse project portfolio. They are seeking a Senior Project Manager to lead utility-scale Solar PV projects and have a range of benefits and perks for their employees.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages