Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Manager - Benefits

Company: 1Password

Location: USA

Posted Nov 18, 2024

The job posting is for a Senior Manager Benefits role at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves leading a team to design and administer benefits packages, as well as collaborating with other teams to ensure compliance with regulations. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Manager, Engineering - Developer Platform (CI/CD)

Company: Airbnb

Location: USA

Posted Nov 18, 2024

Airbnb is a company that has grown from two hosts to over 4 million hosts, offering unique stays and experiences. The company is committed to continuous integration and continuous delivery, and is seeking a manager to lead the CICD team.

Director of Risk and Fraud

Company: Ottimate

Location: USA

Posted Nov 18, 2024

Ottimate is a company that values growth, customer focus, innovation, accountability, and communication. They are seeking a Director of Risk and Fraud to lead their fraud and payments risk program. The role requires experience in risk management or fraud prevention, strong knowledge of fraud detection tools, and leadership skills.

Talent Acquisition Specialist

Company: 3M

Location: USA

Posted Nov 18, 2024

The job description is for a Talent Acquisition Specialist at 3M, a company that values diversity and innovation. The role involves building external networks, conducting research, and collaborating with teams to drive talent acquisition. The company offers competitive pay and benefits, as well as programs to support employee wellbeing.

Software Engineer - Community Support Platform

Company: Airbnb

Location: USA

Posted Nov 18, 2024

The text describes a job opening at Airbnb for a software engineer to work on a chatbot product team. The role involves creating innovative user experiences, working with cross-functional teams, and contributing to the full development cycle. The company is committed to inclusion and diversity.

Head of GTM Finance

Company: Shippo

Location: USA

Posted Nov 18, 2024

Shippo is a shipping layer of the internet that aims to make merchants successful through world-class shipping solutions. The company is looking for a Head of GTM Finance to drive financial planning, forecasting, and strategic analysis. The role requires advanced financial modeling skills, strong analytical and problem-solving skills, and exceptional communication skills.

Global GTM Industry Lead - Retail

Company: Stripe

Location: USA

Posted Nov 18, 2024

The text describes Stripe's mission to increase the GDP of the internet and its focus on building expertise in key business verticals. It also highlights the role of the Global Retail Lead in shaping the company's growth strategy in the retail ecommerce and brickandmortar industry.

Senior Accountant

Company: 1Password

Location: USA

Posted Nov 18, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Senior Accountant to join their team, with a focus on financial analysis, audit support, and cross-functional collaboration. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

Senior iOS Software Engineer - Media Foundation

Company: Reddit

Location: USA

Posted Nov 18, 2024

The job posting is for a software engineer to work on Reddit's media experience, requiring expertise in scalable media solutions, video playback, and streaming. The role involves building robust media capabilities, contributing to the growth of the media engineering team, and driving innovation in video experiences.

Web Developer and Designer

Company: KoBold Metals

Location: USA

Posted Nov 18, 2024

KoBold Metals is a company that uses AI models and novel sensors to guide mineral exploration. They have made a significant discovery with less capital than the industry average and have a portfolio of over 60 projects. The company is looking for a Web Developer and Designer to work on their website and branding.

Political Science Professor

Company: Adtalem Global Education

Location: USA

Posted Nov 18, 2024

Chamberlain University is seeking a visiting professor to teach a political science course online. The professor will develop and provide an approved syllabus, use online technologies, and model effective communication. The position requires a master's degree in political science or a related field, prior teaching experience, and excellent communication skills.

Payroll Analyst

Company: Kraken

Location: USA

Posted Nov 18, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support. The job posting is for a Payroll Analyst position, requiring experience in payroll processing, US payroll compliance, and proficiency in Microsoft Excel.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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