Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Client Support Specialist Level 1

Company: Cision

Location: USA

Posted Nov 18, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Senior Director - Professional Services

Company: Deputy

Location: USA

Posted Nov 18, 2024

Deputy is a global SaaS workforce management company seeking a Senior Director Professional Services to lead and manage pre and post-sale customer solutions implementations, delivery services, and partner management functions globally.

Senior Legal Director - Product and Supply Chain

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company on a mission to build a sustainable future. They are looking for a product counsel to join their team, supporting product and supply chain development. The company offers competitive salaries, flexible vacation policies, and opportunities for professional growth.

Technical Investigator / Data Scientist - AI Safety

Company: ElevenLabs

Location: USA

Posted Nov 18, 2024

ElevenLabs is a rapidly growing startup that is pioneering the development of cutting-edge AI voice models and products. They are seeking a founding member for their AI Safety Intelligence Investigations and Data Function to build out their Threat Intelligence Investigations and Data program from scratch.

AI Researcher

Company: ElevenLabs

Location: USA

Posted Nov 18, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They are hiring an AI Researcher to develop and advance state-of-the-art audio AI models. The role offers a unique opportunity to work on cutting-edge technology and make a significant impact.

Board Liaison & Executive Assistant (Legal)

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company seeking an experienced Executive Assistant to support the CLO and CFO. The ideal candidate is highly organized, flexible, and adaptable, with strong communication skills and experience working with senior executives.

Director of SEO

Company: Apollo.io

Location: USA

Posted Nov 18, 2024

The role is seeking a highly motivated and experienced Director of SEO to lead the organic search strategy and execution, with responsibilities including developing and implementing a comprehensive SEO roadmap, conducting technical SEO audits, and collaborating with the content team.

Legal Director - Employment Law

Company: Lime

Location: USA

Posted Nov 18, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They have achieved a fully profitable year in 2022 and are hiring for a Sr Legal Counsel Employment Law position.

Growth Marketing Manager

Company: Nava

Location: USA

Posted Nov 18, 2024

Nava Benefits is a fast-growing benefits brokerage that aims to fix healthcare in America. They are looking for a growth marketing team member to drive user acquisition and engagement. The role involves developing and optimizing referral and partnership programs, analyzing data, and collaborating with teams.

Research Operations Specialist

Company: Eventbrite, Inc.

Location: USA

Posted Nov 18, 2024

Eastridge is seeking a Contract Research Operations Specialist to streamline and support the operational needs of their UX research team. The role involves project prioritization, logistics, and process optimization, as well as data organization and analysis support.

Senior Manager - Performance Marketing

Company: Mercury

Location: USA

Posted Nov 18, 2024

Mercury is looking for a Performance Marketing leader to apply the same mix of rigorous thinking and innovation to Mercurys growth strategy. The role involves building upon the successful performance marketing program, leading a team of marketers, and working closely with product engineering, data science, and sales to achieve new user acquisition goals.

Senior Software Engineer - Artifacts

Company: Weights & Biases

Location: USA

Posted Nov 18, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Senior Software Engineer to join their Artifacts Registry and Automations Team. The role involves building and optimizing systems for artifact management, model versioning, and workflow automation. The company offers a competitive salary, equity, and benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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