Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Conversational GenAI Designer

Company: MasterClass

Location: USA

Posted Nov 18, 2024

MasterClass is a streaming platform that offers access to classes taught by experts in various fields. They are looking for a Conversational GenAI Designer to join their team and work on cutting-edge conversational AI technology.

Regional Sales Manager

Company: BlueScope

Location: USA

Posted Nov 18, 2024

BlueScope is a company with a long history of quality and innovation, offering a total compensation plan and benefits package to its employees. The company is an equal opportunity employer and values diversity.

Customer Success Manager

Company: Zadara

Location: USA

Posted Nov 17, 2024

The job posting is seeking a Cloud Customer Success Manager to build strong relationships with clients, drive customer satisfaction, retention, and expansion, and ensure maximum value from cloud solutions.

Senior AEM Back End Developer

Company: Bounteous

Location: USA

Posted Nov 18, 2024

The job posting is looking for a Senior AEM BackEnd Developer to lead custom platform development for enterprise-level customers. The role requires a proactive and collaborative individual with strong communication and problem-solving skills.

Project Manager, Operations

Company: Golden Hippo

Location: USA

Posted Nov 17, 2024

The job posting is for a Project Manager Operations role at Golden Hippo, a company that creates best-in-class products for health and wellness. The role involves project planning, execution, and optimization, as well as stakeholder communication and change management. The company offers a range of benefits, including comprehensive healthcare coverage, tuition reimbursement, and professional development opportunities.

Customer Implementation Project Manager

Company: Miteksystems 2

Location: USA

Posted Nov 18, 2024

The role of a Customer Implementation Project Manager involves managing complex project plans, ensuring customer onboarding, and partnering with various teams to support customer needs. The ideal candidate should have strong communication and organizational skills, experience in project management, and knowledge of banking technology solutions.

Customer Success Engineer, Emerging Enterprise

Company: Dataiku

Location: USA

Posted Nov 17, 2024

Dataiku is a company that is leading the AI revolution, with a platform that makes data actionable and accessible. The company is looking for a Customer Success Engineer to help its customers achieve meaningful outcomes with business analytics, AIML, and Gen AI.

Corporate Content Marketing Manager

Company: IP Fabric

Location: USA

Posted Nov 17, 2024

IP Fabric is a pioneering force in network automation, seeking a creative and dynamic corporate content manager to join their team. The company is expanding rapidly and offers a competitive commission structure, 25 days of paid time off, and a flexible work environment.

Sr. Product Analyst

Company: Kafene

Location: USA

Posted Nov 18, 2024

Kafene is a leading point-of-sale financing partner that empowers flexible ownership solutions for underserved customers. They utilize AI and machine learning technologies to create a best-in-class experience for merchants and customers. The company is rapidly growing and values collaboration, innovation, and mutual support.

Technical Writer

Company: ENS Labs

Location: USA

Posted Nov 17, 2024

Ethereum Name Service (ENS) is a decentralized naming system built on the Ethereum blockchain. It enables human-readable names to be linked to standard Ethereum addresses and other distributed systems. ENS Labs has been driving the core development of the ENS protocol since 2018.

Marketing Manager

Company: Vouched

Location: USA

Posted Nov 17, 2024

Vouched is building a powerful identity verification platform to provide access to critical services. They are seeking a Marketing Manager to drive content development and support lead generation. The company values innovation, integrity, and customer focus, and offers a flexible work environment and professional development opportunities.

Application Specialist

Company: InMoment

Location: USA

Posted Nov 18, 2024

InMoment is a company that values its employees and clients, offering a range of benefits and opportunities for growth. The job description for an Application Specialist highlights the importance of customer service and technical expertise, with a focus on driving client success and satisfaction.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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