Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Clinical Psychologist (PhD & Psy.D)

Company: Lifestance

Location: USA

Posted Nov 15, 2024

The company is seeking licensed therapists for remote positions, offering competitive compensation, flexible work schedules, and a full benefits package. The job requires a passion for patient care and clinical excellence, with opportunities for professional growth and work-life balance.

Entry Product Manager , Security Services

Company: Ensono

Location: USA

Posted Nov 14, 2024

Ensono is a company that aims to be a relentless ally, empowering clients to achieve key business outcomes. They value honesty, reliability, curiosity, collaboration, and passion. The company offers a range of benefits, including unlimited paid days off, flexible work schedule, and wellness program.

Sr. Director, Product Management - Supply Chain Detection and Response

Company: SecurityScorecard

Location: USA

Posted Nov 15, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a patented rating technology used by over 25,000 organizations. The company has received various awards and recognition for its culture and innovation.

Creative Director

Company: Goodparty

Location: USA

Posted Nov 15, 2024

GoodPartyorg is a non-profit organization that aims to transform civic leadership in America by empowering real people to run and win local and state-level campaigns. They are looking for a remote full-time Art Director/Creative Director to create a design system framework and implement it for digital marketing, social media, website, and print assets.

Customer Success Manager

Company: Steercrm

Location: USA

Posted Nov 15, 2024

Steer is looking for a Customer Success Manager to build relationships with customers, drive product adoption, and empower them to fulfill their goals. The role requires 3+ years of B2B SaaS customer success account management or consulting experience, and a strong customer-facing and presentation skills.

Legal Operations Associate

Company: Evenup

Location: USA

Posted Nov 14, 2024

EvenUp is a company that provides support to injury law firms, helping them to provide a consistent and high standard of representation to injury victims. The company is looking for a Legal Ops Associate to work with their proprietary software and help write demand letters and other legal documents.

Strategic Finance Manager

Company: Pipe17

Location: USA

Posted Nov 15, 2024

Pipe17 is a venture-funded software startup that offers an innovative SaaS platform for ecommerce operations. The company is committed to building trust and making the world more agreeable for its employees, customers, and communities. The Finance and Revenue Operations Manager role is responsible for overseeing financial and revenue operations activities, integrating development, sales, marketing, and customer success to drive sustainable growth.

Senior iOS Engineer

Company: Booksy

Location: USA

Posted Nov 14, 2024

The text describes Booksy, a company that connects beauty professionals with customers, and is looking for a Senior iOS Engineer to join their team. The company values its employees and offers a range of benefits.

Senior Front-End Engineer, AI Robotics Platform

Company: Standard Bots

Location: USA

Posted Nov 14, 2024

The AI Platform team at Standard Bots is building a platform for applied AI robotics, seeking a frontend engineer to develop interfaces that make advanced AI accessible and intuitive. The team is passionate about blending product design with cutting-edge technology and is eager to build the first version of a platform that merges sleek UI with the latest advancements in AI.

Bilingual Customer Service Representative

Company: Stafi

Location: USA

Posted Nov 14, 2024

The job posting is for a bilingual customer service representative at Stafi Live, requiring fluency in English and Spanish, excellent communication skills, and flexibility to work varying hours. The role involves providing exceptional customer support, resolving issues, and delivering accurate information about products and services.

Senior Machine Learning Engineer

Company: Chalice

Location: USA

Posted Nov 15, 2024

The job posting is looking for a Senior Machine Learning Engineer with 24 years of industry experience to join a growing team. The role involves developing and deploying cutting-edge machine learning models to solve business challenges. The company offers a collaborative environment, career growth opportunities, and competitive compensation.

Customer Service Representative

Company: AtWork Group

Location: USA

Posted Nov 14, 2024

The job posting is seeking a dedicated and enthusiastic Customer Service Representative to join their team. The role involves providing exceptional support to clients, communicating effectively, and analyzing customer needs. The job requires strong communication skills, proficiency in office applications, and experience in customer service or call center environments.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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