Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Finance Manager - GTM

Company: Olo

Location: USA

Posted Nov 15, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for an experienced finance professional to join their GTM Finance function, which will involve building and managing revenue forecast models, analyzing investments, and optimizing functional P&Ls.

Solutions Engineer

Company: Pagos

Location: USA

Posted Nov 15, 2024

Pagos is looking for a Solutions Engineer to work with customers, demonstrating the value of their payment solutions and implementing tailored solutions. The role requires strong interpersonal and communication skills, experience with APIs and SDKs, and a proven track record in managing complex technical solutions.

Account Executive - Enterprise (Public Sector)

Company: Sprout Social

Location: USA

Posted Nov 15, 2024

Sprout Social is looking for an Account Executive Enterprise to join their Sales and Success team. The role involves prospecting, developing, and closing sales opportunities with new and existing customers in the public sector. The company offers a competitive salary, benefits, and opportunities for growth and development.

Business Development Manager - Utilities

Company: ev.energy

Location: USA

Posted Nov 15, 2024

evenergy is a company that aims to make electric vehicle charging simpler, greener, and cheaper. They have a team of over 100 people and have secured over $50m in funding. They are looking for a sales representative to help drive their growth and connect more electrical vehicles to the grid.

Manager - Customer Accounts

Company: brightwheel

Location: USA

Posted Nov 15, 2024

Brightwheel is a technology brand in early education, aiming to provide high-quality education for every child. They are seeking a Manager of Customer Accounts to lead a team of Account Managers, providing exceptional service to schools. The ideal candidate should have a successful track record in account management, customer success, and team development.

Analyst - Data Strategy & Operations

Company: brightwheel

Location: USA

Posted Nov 15, 2024

brightwheel is seeking an Analyst to join the Data Operations team. The role requires attention to detail, strong organization, internal collaboration, project management, and analytical skills. The candidate will be responsible for designing and executing work to achieve audacious goals, collaborating cross-functionally, and achieving extraordinary results.

Head of Privacy and Information Security

Company: Athennian

Location: USA

Posted Nov 15, 2024

Athennian is seeking a Head of Privacy and Information Security to join their Engineering Technology team. The company is looking for someone with experience in information security, data protection, and privacy roles, and who is proficient in cloud technologies and security solutions.

Curriculum & Instruction Developer - Master of Social Work

Company: Adtalem Global Education

Location: USA

Posted Nov 15, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. The university emphasizes a culture of service excellence and care, with a focus on educating and empowering diverse healthcare professionals.

Director - UX Writing

Company: Figma

Location: USA

Posted Nov 15, 2024

Figma is looking for a strategic collaborative leader to lead the UX Writing team, overseeing the function, managing a team of senior writers, and partnering with cross-functional leaders to generate strategy and define success.

Software Engineer - Data

Company: Loyal

Location: USA

Posted Nov 15, 2024

The Software Engineer will work closely with product development teams and clients to design, build, and maintain internal ETL tools, custom onboarding solutions, and backend services. The role requires flexibility, adaptability, and strong organizational skills to manage multiple projects with agility.

Senior Account Executive - Federal

Company: Magnet Forensics

Location: USA

Posted Nov 15, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a Senior Account Executive to support Federal Government accounts, with a focus on digital forensics industry knowledge and competitive matrix.

Senior Frontend Software Engineer

Company: Orum

Location: USA

Posted Nov 15, 2024

Orum is a company that accelerates sales teams by empowering salespeople to achieve more. They are looking for a Senior Frontend Engineer to join their team and are offering a competitive salary range of $165,000 to $190,000. The company values diverse perspectives and is committed to creating a inclusive work environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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