Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Manager - Optimize

Company: Webflow

Location: USA

Posted Nov 14, 2024

Webflow is seeking a Senior Product Manager to join their growing team. The company is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. The role involves advancing the vision and execution of Webflow Optimize, collaborating with cross-functional partners, and prioritizing product backlog.

Senior Full-Stack Engineer, Backend

Company: Tomorrow Health

Location: USA

Posted Nov 14, 2024

Tomorrow Health is a company that enables exceptional healthcare for patients and their families. They build technology that rewires the way home-based care is ordered, delivered, and paid for. The company is looking for a Senior Full Stack Software Engineer to drive and contribute to the execution, planning, and release of high-impact engineering projects.

Software Development Engineer II - Search Geocoding

Company: Mapbox

Location: USA

Posted Nov 14, 2024

Mapbox is a leading real-time location platform that provides a range of tools for businesses to power navigation, search, and other location-based services. The company is looking for a Senior Software Engineer to join its Search API team and improve the quality of its geocoding search engine.

Associate Integration Engineer

Company: Protegrity

Location: USA

Posted Nov 14, 2024

Protegrity is seeking a passionate and talented Associate Integration Engineer to join their North America Field Delivery Team. The company is committed to helping clients protect their most critical assets, sensitive data, and offers a competitive compensation and benefits package.

Sr. Product Manager - Data Science

Company: Pax8

Location: USA

Posted Nov 14, 2024

The job description is for a Senior Product Manager in Data Science at Pax8. The role involves defining and driving the vision and strategy for data products, collaborating with stakeholders, and prioritizing product improvements. The ideal candidate has experience in product management, data science, and machine learning, and is able to make data-driven decisions.

Sr. Analyst - Growth Marketing

Company: hims & hers

Location: USA

Posted Nov 14, 2024

The Senior Analyst Growth Marketing role is responsible for creating and optimizing paid performance campaigns, requiring an analytical and organized individual with experience in campaign management and optimization.

Senior Developer - Product Engineering

Company: 1Password

Location: USA

Posted Nov 14, 2024

1Password is a company that provides a password manager and other security tools. They are looking for a Senior Developer to join their team to work on building better identity and access management capabilities. The job requires experience with full-stack development, a passion for software development best practices, and a strong ability to communicate and collaborate with teams.

Clinical Psychologist

Company: LifeStance Health

Location: USA

Posted Nov 14, 2024

LifeStance Health is a national provider of mental healthcare services that aims to improve access to trusted and personalized mental healthcare. They are seeking talented Psychologists to join their clinical team, offering competitive compensation, flexible work schedules, and a full benefits package.

Senior Software Engineer - Infrastructure

Company: Qualia

Location: USA

Posted Nov 14, 2024

Qualia is a leading B2B real estate technology company that transforms the home buying and selling experience. They are looking for a Senior Infrastructure Engineer to join their rapidly growing engineering team.

Cybersecurity Manager

Company: Platform Science

Location: USA

Posted Nov 14, 2024

Platform Science is a company that connects everything that moves, founded in 2015. They are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers to deliver revolutionary solutions to supply chain professionals. They value diversity, innovation, and empathy, and are seeking an experienced Cyber Security Manager to lead and oversee cybersecurity and compliance efforts.

Head of Global Travel

Company: StackAdapt

Location: USA

Posted Nov 14, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Head of Global Travel to lead a global sales team and drive revenue and activation across travel advertising solutions.

Channel Sales Engineer

Company: Horizon3.ai

Location: USA

Posted Nov 14, 2024

Horizon3ai is a fast-growing remote cybersecurity company dedicated to enabling organizations to proactively find, fix, and verify exploitable attack vectors. They are looking for a Channel Sales Engineer to join their team and help partners understand the value and capabilities of their products and services.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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