Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director - Revenue Operations

Company: Teleport

Location: USA

Posted Nov 14, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding.

Solutions Consultant

Company: BVNK

Location: USA

Posted Nov 14, 2024

BVNK provides modern payments infrastructure for businesses, unifying banks and blockchains in a single platform. The company is a diverse team spread across the UK, USA, Europe, and Africa, and has received recognition for its innovative approach to global payments.

Sales Development Representative

Company: ElevenLabs

Location: USA

Posted Nov 14, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and are backed by leading tech and AI companies. The company is hiring a Sales Development Representative to build an outbound sales strategy and partner with enterprises to generate new experiences and monetization opportunities.

Director - Field Sales

Company: Restaurant365

Location: USA

Posted Nov 14, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Director of Field Sales to lead a team of sales managers and account executives. The ideal candidate will have experience in SaaS outside sales and a proven track record of exceeding quota targets.

Business Development

Company: Gauntlet

Location: USA

Posted Nov 14, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics. They manage market risk, optimize growth, and ensure economic safety for protocols. They are looking to hire a Business Development actor to secure additional partnerships.

Senior Backend Engineer

Company: Olo

Location: USA

Posted Nov 14, 2024

Olo is a leading open SaaS platform that enables restaurant brands to reach millions of consumers. As a Senior Backend Engineer, you will architect, develop, and scale solutions to support the company's growth and reliability. The company fosters a culture of collaboration, communication, and mutual respect, and offers great benefits and a remote-friendly work environment.

Staff DevOps Engineer

Company: Array

Location: USA

Posted Nov 14, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is looking for a DevOps Engineer to join their team, with a focus on optimizing and enhancing their CICD pipelines.

Mid-Market Account Executive

Company: Teleport

Location: USA

Posted Nov 14, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding. Teleport is looking for a Mid-Market Account Executive to join their sales team.

Account Executive

Company: ElevenLabs

Location: USA

Posted Nov 14, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They are hiring an Account Executive to help them meet their revenue goals by partnering with enterprises in the media-publishing or gaming industry.

Solutions Consultant

Company: Gradient AI

Location: USA

Posted Nov 14, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry. The company is looking for a Solutions Consultant to work with their sales and customer service team to drive effective implementations of their predictive analytics AIML solutions for underwriting and claims health clients.

Director, Retail Planning - Amazon

Company: Nutrafol

Location: USA

Posted Nov 14, 2024

Nutrafol is seeking a Director Retail Planning to join the Amazon team. The role involves forecasting and monitoring daily sales performance, making adjustments, and owning monthly targets and metrics for the Amazon channel.

Senior Vice President of Engineering

Company: Array

Location: USA

Posted Nov 14, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is looking for a Senior Vice President of Engineering to lead its growing engineering department and develop new products and features.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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