Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Software Quality Assurance Engineer 2

Company: CallMiner

Location: USA

Posted Nov 14, 2024

CallMiner is seeking an experienced software tester to join their QA team. The role involves working closely with other teams to ensure the quality of the intended solution. The company offers a range of benefits and a positive workplace culture.

Analytics Services Manager

Company: Invoca

Location: USA

Posted Nov 14, 2024

Invoca is seeking a Analytics Services Manager to join their Customer Success Team. The role involves creating and presenting meaningful insights to customers, working with large data sets, and providing support for customer-facing review meetings.

Senior Manager - QA

Company: Updater

Location: USA

Posted Nov 14, 2024

The job posting is looking for a Senior Manager QA to join the MoveHQ division. The role involves leading a team of QA engineers, developing testing strategies, and collaborating with cross-functional teams. The ideal candidate has experience in QA, people management, and technical skills.

Sales Development Representative I

Company: Evenup

Location: USA

Posted Nov 13, 2024

EvenUp is a company that provides a platform for injury law firms to provide a consistent and high standard of representation. They are looking for sales development representatives to generate top-of-funnel leads and have a mission to empower every team member to contribute to their mission of fostering a more just world.

Data Ops Senior Data Engineer

Company: Fetch Rewards

Location: USA

Posted Nov 14, 2024

Fetch is a company that rewards users for buying brands they love, with a focus on empowering consumers to live rewarded throughout their day. They have delivered over $1 billion in rewards and have a strong culture of innovation and collaboration.

DevRel - Developer Relations

Company: Portainer.io

Location: USA

Posted Nov 13, 2024

Portainer is a company on a mission to make container management simple, quick, and easy. They have experienced global uptake of their Open Source product and are now looking for a DevRel Tech Evangelist to help spread the word about their awesome functionality.

Staff Product Designer - Tax Credits

Company: Gusto, Inc.

Location: USA

Posted Nov 14, 2024

Gusto is a company that values its employees and customers, with a focus on empowering small businesses and their employees. The company is looking for a Staff Product Designer to join its Tax Credits team, which aims to simplify and demystify the complex world of tax credits.

Enterprise Account Manager

Company: Teramind

Location: USA

Posted Nov 14, 2024

Teramind is a global leader in data loss prevention and user activity monitoring solutions, empowering organizations to secure their data while boosting productivity. The company values innovation, customer-centricity, and integrity, and is committed to providing actionable insights that drive smarter decision-making.

VP of Governance - Risk and Compliance (GRC)

Company: Pax8

Location: USA

Posted Nov 14, 2024

The job posting is for a VP of Governance, Risk, and Compliance (GRC) position, requiring a deep understanding of GRC best practices and a proven track record of success in implementing and managing GRC programs in complex global organizations.

Head of Strategic Relationship Management

Company: Mercury

Location: USA

Posted Nov 14, 2024

The job description is for a senior leader to manage high-value accounts and build relationships with clients. The ideal candidate has experience in relationship management, strategic account management, and enterprise customer success. The role requires a strategic thinker with financial acumen and a customer-focused vision.

Case Manager

Company: EVERSANA

Location: USA

Posted Nov 14, 2024

The company EVERSANA is proud to be certified as a Great Place to Work and is committed to creating a healthier world. They have a global team of over 7000 employees and serve more than 650 clients. The company is grounded in its cultural beliefs and is deliberate and self-reflective about the kind of team and culture it is building.

Lead DevOps Engineer

Company: Clear Capital

Location: USA

Posted Nov 13, 2024

The job posting is for a DevOps Engineer position at Clear Capital, a national real estate valuation technology company. The job involves building and maintaining AWS cloud infrastructure, designing and managing monitoring systems, and supporting security audits. The company values innovation, learning, and growth, and offers competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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