Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Sr. Product Marketing Manager

Company: Transact Campus

Location: USA

Posted Nov 13, 2024

Transact and CBORD have merged to integrate their technologies. They are looking for a Sr Product Marketing Manager to support their Healthcare and Corporate Business. The role involves market intelligence, product positioning, and messaging, as well as collaboration with product managers and sales channels.

IT Admin I

Company: GoFundMe

Location: USA

Posted Nov 13, 2024

GoFundMe is a global community that helps people help each other through technology. They are hiring an IT Administrator to join their team on the East Coast. The job offers competitive pay, rich healthcare benefits, and a hybrid workplace. The company values diversity, equity, and inclusion and has a strong focus on employee well-being and development.

Sr. Engineering Manager, Observability

Company: Pinterest

Location: USA

Posted Nov 13, 2024

Pinterest is seeking a Senior Engineering Manager to lead their Observability teams, responsible for building and improving their in-house observability function. The role requires experience in managing teams, innovating solutions, and partnering with leaders and product management.

Senior Streaming Engineer (GCP)

Company: Rackspace

Location: USA

Posted Nov 13, 2024

Rackspace Technology is seeking a Senior Big Data Engineer to join their dynamic team. The ideal candidate will have a strong background in Java and experience with public cloud technologies, especially GCP. The role involves designing and developing scalable data processing solutions, building reusable code, and working with various technologies.

Manager, Fulfillment Operations

Company: Paula's Choice Skincare

Location: USA

Posted Nov 13, 2024

The job description is for a Manager Fulfillment Operations at Paulas Choice. The role involves managing 3PL warehouse vendors, leading operations, and ensuring vendor performance. The job requires strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work independently.

Windows Developer (Rust)

Company: 1Password

Location: USA

Posted Nov 13, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are seeking a Rust Developer to contribute to building capabilities in their Windows application and are offering a competitive salary and benefits package.

Senior Software Engineer/Senior Architect

Company: Bodo, Inc.

Location: USA

Posted Nov 13, 2024

The job posting is seeking a talented Data Engineer to join the team as Technical Lead, responsible for designing and developing data pipelines, working with large datasets, and improving the package with state-of-the-art techniques.

Principal Solutions Engineer - Healthcare & Life Sciences

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is a company that is shaping the future of communications, and they are looking for a Principal Solutions Engineer to join their Strategic Communications team. The role involves delivering technical solutions to customers, building customer trust, and leading the technical side of sales activities. The company values diverse experiences and encourages applicants from all backgrounds to apply.

Engineering Manager, Marketing Technology

Company: Airbnb

Location: USA

Posted Nov 13, 2024

The job posting is for an engineering manager position at Airbnb, responsible for leading a team to build a no-code or low-code platform for content publishing. The role requires experience in software development, team management, and communication. The company offers a remote work option and a competitive salary range.

Sr. Digital Marketing Manager

Company: Yubico

Location: USA

Posted Nov 13, 2024

Yubico is a company that specializes in security keys and digital marketing. They are seeking a Sr Digital Marketing Manager to lead their digital marketing strategy and drive growth. The company offers a range of benefits, including health coverage, retirement plan, wellness reimbursement, learning and development, time off, and paid parental leave.

Senior Counsel, Privacy

Company: Airbnb

Location: USA

Posted Nov 13, 2024

Airbnb is seeking a business-oriented Senior Counsel with deep experience in global privacy laws and regulatory compliance to join their growing legal team. The successful candidate will be someone who is adaptable, collaborative, and embodies Airbnb's Core Values.

Enterprise Architect - Large Accounts

Company: Rackspace

Location: USA

Posted Nov 13, 2024

The job posting is for an Enterprise Architect position at Rackspace Technology, requiring 15+ years of experience in delivering professional services engagements to enterprise customers, with expertise in cloud migration, modernization, data center consolidation, and digital transformation.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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