Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Manager - Customer Success

Company: Ottimate

Location: USA

Posted Nov 13, 2024

Ottimate is a company that values growth, customer focus, innovation, accountability, and communication. They are looking for a Manager Customer Success to lead a team and drive client satisfaction, retention, and expansion.

Sales Director - PSP

Company: BVNK

Location: USA

Posted Nov 13, 2024

BVNK is a modern payments infrastructure provider that unifies banks and blockchains. They are seeking a Sales Director to join their Commercial team and drive new business opportunities in the PSP vertical.

Finance Manager

Company: Rocket Money

Location: USA

Posted Nov 13, 2024

Rocket Companies is a Detroit-based company that provides digital solutions for complex transactions. They are a publicly traded company involved in various industries, including mortgages, fintech, and real estate. The company is committed to an inclusive workplace and offers career growth, amazing benefits, and the chance to work with leading industry professionals.

Sales Engineering Leader

Company: Plaid

Location: USA

Posted Nov 13, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own financial products. The company is looking for a Sales Engineering Leader to lead their Sales Engineering team and drive the development of self-serviceable presales opportunities.

Product Marketing Manager, E-Commerce

Company: Cover Genius

Location: USA

Posted Nov 13, 2024

Cover Genius is a Series E insurtech company that protects global customers of the world's largest digital companies. They have a diverse team and have received numerous awards. The company is looking for a Product Marketing Manager to develop and execute go-to-market strategies for the retail category.

Vice President of Offensive Security Services & Research

Company: Cobalt

Location: USA

Posted Nov 13, 2024

Cobalt is a company that provides offensive security services and research. They have a diverse team of testers and a strong focus on innovation and security. The company is committed to equal employment opportunities and diversity.

Staff Data Engineer

Company: Found

Location: USA

Posted Nov 13, 2024

Found is building tools to give self-employed people security and peace of mind. They are looking for a Data Engineer to help scale their data infrastructure and support decision-making across the organization.

People Analytics Lead

Company: Plaid

Location: USA

Posted Nov 13, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own products. The company is looking for a People Analytics Lead to drive impact and make data more accessible and actionable.

Technical Product Specialist

Company: Nextech

Location: USA

Posted Nov 13, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers competitive pay, benefits, and a comprehensive wellness program. The Technical Product Specialist role is responsible for providing advanced technical services and support for customer-facing defects.

Enablement Program Manager - Total Rewards

Company: Stripe

Location: USA

Posted Nov 13, 2024

Stripe is looking for an Enablement Program Manager to join their Total Rewards TR Strategy Projects and Enablement team. The ideal candidate will have broad expertise in learning design, project management, and facilitation, and will drive the development and delivery of enablement strategies and learning materials.

Senior Financial Analyst - Corporate Finance

Company: GitLab

Location: USA

Posted Nov 13, 2024

The job posting is for a Senior Financial Analyst position in the Corporate FPampA team at GitLab. The role involves leading financial processes, collaborating on earnings materials, driving annual operating plans, developing analytical models, and forecasting headcount costs. The ideal candidate has experience in finance, advanced analytical skills, a mindset for growth, and technical proficiency.

Head of Revenue Accounting

Company: ClassDojo

Location: USA

Posted Nov 13, 2024

ClassDojos goal is to give every child an education they love. They started by building a powerful network for communication and are now using it to give kids the best learning experiences. The company is committed to equal employment opportunity and has a distributed team.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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