Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Data Analyst

Company: Modern Health

Location: USA

Posted Nov 13, 2024

Modern Health is looking for a Product Data Analyst to join their Analytics team. The role involves identifying metrics, building dashboards, and providing recommendations for product improvements. The company offers a range of benefits, including flexible work arrangements, professional development opportunities, and a focus on employee well-being.

Manager - Engineering

Company: MyFitnessPal

Location: USA

Posted Nov 13, 2024

MyFitnessPal is looking for a Software Engineering Manager to join their team. The role involves leading a cross-functional team to develop products for customers and enterprise partners, with a focus on improving health and fitness outcomes.

Senior Product Marketing Manager

Company: OneSignal

Location: USA

Posted Nov 13, 2024

OneSignal is seeking an experienced Product Marketing Manager to drive product launches and marketing strategy. The role involves working closely with product managers, engineering, and design to bring new products and use cases to market.

Credentialing Coordinator

Company: hims & hers

Location: USA

Posted Nov 13, 2024

The job posting is for a Credentialing Coordinator role that requires a bachelor's degree and at least 2 years of credentialing experience. The job involves performing all aspects of credentialing, managing credentialing-related support issues, and ensuring compliance with NCQA and state-level requirements. The company offers competitive salary, unlimited PTO, comprehensive health benefits, and other perks.

Partner Program Manager

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is seeking a Partner Program Manager to drive an exceptional experience for Systems Integrators, Independent Software Vendors, Resell and Technology partners. The role involves optimizing partner onboarding, managing partner communications, and executing strategic initiatives.

Senior Product Manager - Verification/KYC

Company: Zepz

Location: USA

Posted Nov 13, 2024

The job posting is for a Senior Product Manager position at Zepz, responsible for leading the strategy and execution of product features that enable the verification of customers' identities and compliance with regulations. The role requires experience in product management, KYC compliance, and data analytics, with a strong focus on customer experience and regulatory requirements.

Manager I - Sales Development

Company: Muck Rack

Location: USA

Posted Nov 13, 2024

The job posting is looking for an ambitious and organized Manager I Sales Development to join their team. The role involves managing and coaching a team of high-performing Sales Development Reps, analyzing metrics, and partnering with other teams. The company offers a competitive salary and benefits package.

Account Manager

Company: Unified

Location: USA

Posted Nov 13, 2024

Unified is a leading provider of digital advertising services, seeking highly motivated Account Managers to join their fast-growing company. The role involves managing client relationships, developing campaign strategy, and providing excellent customer service.

Staff Writer, Health

Company: Forbes Advisor

Location: USA

Posted Nov 13, 2024

Forbes Health is looking for a staff writer to support their editorial team. The ideal candidate has experience in health and wellness journalism and is a quick learner with a keen attention to detail.

Senior Technical Talent Partner

Company: Evenup

Location: USA

Posted Nov 13, 2024

EvenUp is a startup that aims to support injury law firms by providing a consistent and high standard of representation. They are looking for a Senior Technical Talent Partner to drive strategic talent searches and help bring in world-class talent across their Engineering, Product, and Design teams.

VP - Cloud Operations

Company: Degreed

Location: USA

Posted Nov 13, 2024

The job posting is for a VP of Cloud Operations at Degreed, requiring a leader with technical background, cloud expertise, and experience in operational excellence, security, and compliance. The role involves developing a cloud infrastructure strategy, ensuring platform stability, and managing a high-performance cloud operations team.

Junior Product Manager

Company: Aurora Labs

Location: USA

Posted Nov 13, 2024

Aurora is a network of Virtual Chains that combines NEAR's scalability with powerful infrastructure for the easy deployment of preconfigured blockchains. The company is looking for a product manager to join their team, with responsibilities including requirements gathering, customer success, cross-functional collaboration, and product launches.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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