Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Frontend Engineer

Company: Vesta

Location: USA

Posted Nov 13, 2024

Vesta is a next-generation system of record to power the multitrillion mortgage market, aiming to transform the industry with modern, open, and automated processes. The company has raised $55M from top-tier investors and is looking for a React expert to join their team.

Senior DevSecOps Engineer

Company: Raft

Location: USA

Posted Nov 12, 2024

Raft is a customer-obsessed non-traditional small business looking for a Senior DevSecOps Engineer to support their customers and join their team. The company offers a competitive salary, benefits, and a remote hybrid work option.

Contract: Sr. Salesforce Development Lead

Company: Upwork

Location: USA

Posted Nov 13, 2024

Upwork is a work marketplace that serves companies and talent, with a powerful trust-driven platform. The company is looking for a Senior Salesforce Developer to work within the Enterprise Revenue Operations team, with a focus on developing solutions based on stakeholder requirements.

Financial Planning Analyst

Company: Finalsite

Location: USA

Posted Nov 13, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a global presence and offer various products and services. The company is headquartered in Glastonbury, CT, USA and has employees working remotely in the US, Europe, South America, and Asia.

Data Scientist

Company: LinkGraph

Location: USA

Posted Nov 13, 2024

Search Atlas Group is a rapidly growing organization looking for a Data Scientist to help propel their growth. The company has a strong company culture, with a focus on innovation, collaboration, and employee growth. The role requires proficiency in programming languages, statistical methods, and data visualization tools, with a strong background in machine learning algorithms and data mining techniques.

Head of Solutions Architecture

Company: Mapbox

Location: USA

Posted Nov 13, 2024

Mapbox is a leading real-time location platform that equips organizations with the tools to power navigation and create customized experiences. The company is seeking a Solution Architect Leader to lead a global team of Solution Architects and develop solutions for location-aware businesses.

Finops Architect

Company: Array

Location: USA

Posted Nov 13, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. They are seeking a Finops Architect to drive transformation in their cloud spend across AWS, GCP, and Azure.

Senior Developer Advocate

Company: CentML

Location: USA

Posted Nov 13, 2024

CentML is a company that aims to make AI more accessible by reducing the cost of developing and deploying ML models. They are looking for a Senior Developer Advocate to engage with the developer community, build and foster a thriving community, and represent the company at industry events.

VP of Business Development

Company: Fort Health

Location: USA

Posted Nov 12, 2024

Fort Health is a mental health company that aims to provide better care for more families. The company is looking for a VP of Business Development to build partnerships with hospital systems and provider groups in Texas, Illinois, New York, and Pennsylvania.

Product Counsel

Company: Quora

Location: USA

Posted Nov 13, 2024

Quora is a remote-first company seeking a Product Counsel to join their fast-growing legal team. The role involves advising on content moderation, intellectual property, and artificial intelligence, as well as managing litigation matters and overseeing the company's IP portfolio.

Design Director - Investing

Company: Wealthfront

Location: USA

Posted Nov 13, 2024

Wealthfront is looking for a Design Director to support one of their two foundational Investing teams. The role requires strong communication skills, strategic thinking, and a passion for investing or experience building consumer financial technology products. The company is an equal opportunity employer and values diversity.

Staff Product Designer Core Experiences

Company: Gusto, Inc.

Location: USA

Posted Nov 13, 2024

Gusto is looking for a staff designer and design lead to join their Member Lifecycle Core Experiences team. The team is responsible for designing and building a seamless and holistic experience for Gusto admins and employees. The ideal candidate will have 8+ years of aligned Product Design experience, a strong understanding of common web patterns, and the ability to explain the impact of their work.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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