Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Care Manager II Registered Nurse

Company: AmeriHealth Caritas

Location: USA

Posted Nov 11, 2024

AmeriHealth Caritas is seeking a Care Manager II to support members during transitions of care. The role involves monitoring and updating care plans, collaborating with healthcare professionals, and providing education to members. The company offers a comprehensive benefits package and a positive workplace environment.

HVAC Equipment Account Executive

Company: Johnson Controls

Location: USA

Posted Nov 11, 2024

The text is about an opportunity to work for Johnson Controls, a global leader in smart, healthy, and sustainable buildings. The role involves selling HVAC equipment offerings to mechanical contractors, designers, consulting engineers, and owners. The position requires a deep technical understanding of York equipment and a focus on customer satisfaction and loyalty. The role also involves managing long-term customer relationships, renewable service agreements, and promoting Building Controls offerings. The company offers a competitive base salary, comprehensive benefits package, extensive product and on-the-job training, and a dedicated team environment.

FinOps Architect, Senior Manager Consulting

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is seeking a FinOps Senior Manager Consultant to join their team. The ideal candidate will have a strong background in finance operations and cloud computing, with a focus on optimizing costs and improving financial efficiency within cloud environments.

Machine Learning Engineer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is seeking a Machine Learning Engineer to join their team remotely in the United States. The role involves implementing machine learning applications, mentoring other engineers, and developing technical knowledge and skills. The company provides a range of benefits and opportunities for growth and development.

Solutions Engineer

Company: Middesk

Location: USA

Posted Nov 12, 2024

Middesk is a company that provides business identity verification solutions to financial institutions and fintechs. The role of a Solution Engineer at Middesk involves designing and implementing tailored solutions to help clients navigate complex regulatory and risk challenges.

SR M365 Architect

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is a leading provider of information technology consulting and business process outsourcing services. The company is seeking a Sr Infra Architect with 14 to 18 years of experience to join their dynamic team.

Endur Consultant, Energy Consulting Practice

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is a leading professional services company that helps clients transform their business and technology models for the digital era. The company offers a range of consulting services, including business strategy, IT strategy, and domain consulting, and has a strong track record of delivering high-value consulting services to clients.

Mulesoft Developer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is a global innovator of business and technology services, seeking a Mulesoft Developer to join their team in Toronto. The job involves creating reusable components, conducting workshops, and imparting technical expertise. The company is committed to inclusivity, adaptability, and forward-thinking.

Palantir Tech Lead

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is seeking a Technical Lead with 12-15 years of experience to join their team. The ideal candidate will have extensive experience in Python, PySpark, and Palantir. The role involves leading technical projects, providing technical guidance, and collaborating with cross-functional teams.

Palantir Architect

Company: Cognizant

Location: USA

Posted Nov 11, 2024

The job posting is seeking an experienced Architect with 8-10 years of expertise in Palantir, Python, and PySpark to design and implement data solutions. The role requires excellent communication skills, strong problem-solving skills, and experience in developing and maintaining scalable data architectures.

Board Certified Behavior Analyst

Company: Greenlight ABA

Location: USA

Posted Nov 11, 2024

GreenLight ABA is looking for a BCBA to work remotely in Arizona. The job offers a competitive salary, generous bonuses, and a flexible schedule. The company prioritizes the wellbeing of its team members and provides opportunities for professional growth and advancement.

Customer DevOps Engineer

Company: Sayari

Location: USA

Posted Nov 12, 2024

Sayari is a counterparty and supply chain risk intelligence provider that uses open data to enhance visibility into global commercial and financial networks. The company is seeking a Customer DevOps Engineer to design and implement cloud infrastructure for its customers.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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