Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Analyst Relations Manager

Company: Emburse

Location: USA

Posted Nov 12, 2024

The job posting is seeking an experienced Analyst Relations Manager to build and expand relationships with key industry analysts. The role involves cultivating relationships, developing a strategic analyst relations plan, and communicating the company's value proposition to analysts.

Agent Onboarding Manager

Company: Real

Location: USA

Posted Nov 12, 2024

Real Broker LLC is seeking an Agent Onboarding Manager to join their Brokerage Operations department. The successful candidate will be responsible for creating a seamless process to get agents activated and set up in reZEN, and overseeing the end-to-end process.

Clinical Product Intern

Company: Lyra Health

Location: USA

Posted Nov 12, 2024

Lyra Health is a mental health care company that provides accessible and effective evidence-based mental health care. They are looking for a part-time clinical product intern to support high-quality research and clinical product development.

Client Success Manager

Company: K1X

Location: USA

Posted Nov 12, 2024

K1X is a leading data distribution platform for alternative investments, aiming to digitize the K1 ecosystem. The company is looking for a Client Success Manager to work closely with clients, ensuring their successful adoption and growth.

Lead AI Engineer

Company: 113134

Location: USA

Posted Nov 12, 2024

The job posting is for a Lead AI Engineer position at Cast and Crew, a company that provides entertainment technology and services. The job involves designing and implementing AI-driven solutions to enhance internal operations and customer experiences.

Platform Engineer

Company: Goswift

Location: USA

Posted Nov 12, 2024

Swiftly is a leading transit data platform that helps cities move more efficiently. The company is looking for an engineer to improve its software platform, which ingests real-time transit data and provides metrics and dashboards for transit agencies.

Clinical Research Scientist

Company: Omada Health

Location: USA

Posted Nov 12, 2024

Omada Health is a virtual-first chronic care provider that nurtures lifelong health one day at a time. The company is on a mission to inspire and engage people in lifelong health, and is seeking a Clinical Research Scientist to join their team.

Product Manager - Payments

Company: Kraken

Location: USA

Posted Nov 12, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to buy, sell, and trade cryptocurrencies. The company is committed to industry-leading security, crypto education, and world-class client support.

Senior QA Engineer

Company: Calendly

Location: USA

Posted Nov 12, 2024

Calendly is seeking a Senior QA Engineer to join their team. The ideal candidate will have extensive experience in designing and implementing comprehensive test automation strategies, as well as a proven track record of driving meaningful improvements in testing processes. The role involves leading the definition and execution of the testing strategy for complex projects, collaborating with project stakeholders, and mentoring other QA Engineers.

Sr. Data Analyst

Company: TrueML

Location: USA

Posted Nov 12, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is looking for a Senior Data Analyst to drive its data strategy and develop actionable insights and advanced BI solutions.

Technical Writer Intern

Company: InfluxData

Location: USA

Posted Nov 12, 2024

InfluxData is a company that creates InfluxDB, a leading time series platform. They focus on developer happiness and open source. The company is looking for a Technical Writer to document their database product portfolio.

Community Manager

Company: Mighty Networks

Location: USA

Posted Nov 12, 2024

Mighty Networks is a community platform that connects people and helps them achieve their goals. The company is looking for a community manager to oversee multiple communities and ensure they operate smoothly and grow.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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