Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Account Executive, Mid-Market

Company: Figma

Location: USA

Posted Nov 12, 2024

Figma is looking for an Account Executive MidMarket to join their dynamic team. The role involves building a strong sales pipeline, working closely with cross-functional teams, and establishing relationships with key stakeholders. The ideal candidate has 3+ years of closing experience, value selling experience, and a proven track record of meeting or exceeding quota.

Accounts Payable Analyst

Company: Kraken

Location: USA

Posted Nov 12, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Senior BizOps Manager

Company: Truehold

Location: USA

Posted Nov 12, 2024

The Senior BizOps Manager BOM will play a key role in building out and optimizing various functions for Trueholds operations team. The role will enhance process operationalizing standards quality control training and strategic partnerships to ensure residents benefit from Single Family Rental SFR industry leading property services.

Sr. Manager - Engineering (Platform)

Company: ScienceLogic

Location: USA

Posted Nov 12, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. They are looking for a Senior Manager Engineering to join their team, who will provide technical leadership, collaborate with product managers, and define engineering processes.

Senior Finance Transformation Manager

Company: Kraken

Location: USA

Posted Nov 12, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Machine Learning Engineer

Company: Found

Location: USA

Posted Nov 12, 2024

Found is building tools to give self-employed people security and peace of mind. They are looking for a Data Scientist to join their team to develop models to identify fraudulent activity and improve their understanding of user quality.

Accountant

Company: Code.org

Location: USA

Posted Nov 12, 2024

The job posting is seeking an Accountant with a strong understanding of accounting principles and excellent interpersonal skills. The role involves maintaining accurate financial records, ensuring compliance with nonprofit accounting standards, and assisting with audits. The expected salary range is $64,000 to $72,000.

Sr. Manager - Engineering

Company: ScienceLogic

Location: USA

Posted Nov 12, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. The company is looking for a Senior Manager Engineering to lead multiple engineering teams and contribute to product strategy.

Senior Financial Analyst

Company: Embroker

Location: USA

Posted Nov 12, 2024

The job posting is looking for a Senior Financial Analyst to join Embrokers' growing Financial Planning and Analysis team. The role involves driving forward-looking analyses, partnering with leaders, and providing data-driven insights to influence executive-level strategic decisions.

Lead Product Design, Licensing

Company: Cisco Meraki

Location: USA

Posted Nov 12, 2024

The job posting is for a Design Lead position at Cisco Networking, responsible for building and delivering product experiences using AI, ML, and GenAI. The role requires a strong visual aesthetic, strategic storytelling, and ability to work with cross-functional teams. The company values nurturing the growth and development of its team members and emphasizes the importance of customer-centered design decisions.

Director - Security Engineering

Company: PagerDuty

Location: USA

Posted Nov 12, 2024

PagerDuty is seeking a Director of Security to lead and enhance the security posture of their technology and products. The role requires technical leadership, experience in implementing product security solutions, and strong communication skills.

Android Software Engineer, Fanatics

Company: GameChanger

Location: USA

Posted Nov 12, 2024

GameChanger is a remote-first tech company that believes in the life-changing impact of youth sports. They are looking for an Android Software Engineer to join their team and help develop features for their native Android application.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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