Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Product Designer - Questionnaire Automation

Company: Vanta

Location: USA

Posted Nov 08, 2024

Vanta is seeking a Senior Product Designer to lead the design and execution of strategic shared components and features that drive significant customer value and promote consistency across the platform. The ideal candidate has a proven track record of creating exceptional B2B SaaS products that deliver impactful customer experiences while streamlining complex workflows.

Product Analytics

Company: Oneapp

Location: USA

Posted Nov 08, 2024

The company OneOnes mission is to help customers achieve financial progress by creating simple solutions to save, spend, borrow, and grow their money. The company is backed by a preeminent fintech investor and the world's largest retailer, Walmart. The role is to work closely with teams and leads across the business to shape the acquisition, growth, and optimization strategies that will drive bottom-line impact for the Core Banking business.

Staff Product Manager, SIEM

Company: Huntress

Location: USA

Posted Nov 08, 2024

Huntress is a remote company that offers a competitive compensation package, including a base salary, bonus, and equity. The company is looking for a Staff Product Manager to join its growing team and help drive the success of its SIEM product. The role requires strong business acumen and technical skills, as well as the ability to work closely with customers, prospects, and industry analysts.

Senior Revenue Accountant

Company: Flock Safety

Location: USA

Posted Nov 08, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company has raised over $380M in venture capital and is seeking to reduce crime in the United States by 25% in the next three years. The role of Senior Revenue Accountant involves reviewing revenue contracts, ensuring proper revenue recognition, and streamlining process improvements.

Senior Underwriter - Fintech

Company: Vouch

Location: USA

Posted Nov 08, 2024

VouchInsurance is a new technology-first insurance company backed by $185M in funding. They are creating a new business insurance for high-growth companies by making insurance fast, responsive, and focused on their customers. The company is looking for a Senior Underwriter with professional and/or management liability lines expertise to work closely with the sales team and underwrite accounts within the Fintech and Financial Institutions innovation economy vertical.

Supervisory General Attorney

Company: Office for Civil Rights

Location: USA

Posted Nov 08, 2024

The job posting is for a Supervisory General Attorney position at the GS-14 level. The job requires a graduate from a law school accredited by the American Bar Association, admission to the Bar of the highest court of a state, territory, the District of Columbia, or the Commonwealth of Puerto Rico, and four years of professional legal experience. The job involves leading and participating on a compliance and enforcement team, providing legal guidance, and conducting onsite investigations.

Payroll Manager

Company: Degreed

Location: USA

Posted Nov 08, 2024

The role of Payroll Manager at Degreed involves leading global payroll processing, optimizing processes, and supporting employees worldwide. The company offers a comprehensive benefits program, flexible work arrangements, and opportunities for professional growth.

Senior Data Scientist

Company: Springhealth

Location: USA

Posted Nov 08, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers that prevent people from getting the help they need. They are looking for a Senior Data Scientist to join their Customer Experience team to build data products that enable customers to understand the impact of Spring Health's services.

Senior Product Manager, Sync Ecosystem

Company: Mozilla

Location: USA

Posted Nov 08, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Customer Success Manager

Company: Jungle Scout

Location: USA

Posted Nov 08, 2024

Jungle Scout is a company that values its employees, offering a remote-first culture, flexible time off, and comprehensive benefits. They prioritize diversity, equity, and inclusion, and are committed to creating a diverse environment.

Principal Java Engineer

Company: Rackspace

Location: USA

Posted Nov 08, 2024

Rackspace Technology is hiring a Principal Backend Java Engineer to work on large-scale distributed systems, developing infrastructure and solving technical challenges. The role requires a strong background in Java, algorithms, and data structures, with experience in GCP and DevOps.

Staff Analytics Engineer

Company: Lastpass

Location: USA

Posted Nov 08, 2024

LastPass is a leader in password and identity management, looking for a Staff Analytics Engineer to design and build scalable data infrastructure and pipelines. The company values collaboration, innovation, and integrity, and offers competitive compensation and benefits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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