Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Manager

Company: Airbnb

Location: USA

Posted Nov 08, 2024

The text describes a job opportunity at Airbnb, highlighting the company's commitment to innovation, community, and customer-centricity. The role requires a senior manager to lead a team in the Americas, overseeing supply acquisition, host quality, and market optimization. The text emphasizes the importance of building a world-class community of hosts and driving high-impact collaboration across teams.

Associate Country Manager

Company: JustAnswer

Location: USA

Posted Nov 08, 2024

The job description is for a Country Manager in France, responsible for overseeing business operations, developing strategies, and executing marketing initiatives. The role requires a native French speaker or C2 level proficiency, experience in product management, marketing, or analytics, and strong analytical and organizational skills.

Transfer Pricing Tax Manager

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunity to work with a diverse group of people, collaborate with innovative colleagues, and develop transfer pricing policies. The company offers a range of benefits, including flexible work arrangements, competitive pay, and a supportive work environment.

Group Product Manager - Core Experience & Post Contributors

Company: Reddit

Location: USA

Posted Nov 08, 2024

The Core Experience team is responsible for creating simple and modern experiences on Reddit. The Group PM will oversee a team of product managers to drive key outcomes for users, collaborate with engineering and design to launch new experiences, and work with data science and user research teams to craft insights into user behaviors and needs.

Commerce Services Specialist

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for career growth and collaboration with diverse people at 3M. The role involves leading operations and sales engagement activities, increasing penetration of Commerce Services solutions, and fostering strong relationships with key account contacts.

Senior Specialist PR and Communications

Company: RainFocus

Location: USA

Posted Nov 08, 2024

RainFocus is a rapidly growing company that is changing the market. They are looking for a Senior Specialist of PR and Communications to support their brand and communications efforts. The ideal candidate must be a strong storyteller with experience in communications, PR, and social media.

Solution Architect - Identity Governance

Company: Trilagen

Location: USA

Posted Nov 08, 2024

Trilagen is looking for a talented Solution Architect to join their expanding team. The role involves designing and implementing cloud-based Identity Governance solutions for clients. The ideal candidate will possess strong technical acumen and be able to communicate effectively with both technical and non-technical audiences.

Global Audit Quality & Data Analytics Supervisor

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for collaboration, innovation, and professional growth at 3M. The company offers a diverse range of roles, a supportive work environment, and competitive pay and benefits.

Senior DevOps Engineer

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for collaboration, innovation, and growth at 3M. The company offers a diverse range of technologies, products, and global locations, providing a unique work environment. The role of a Senior DevOps Engineer involves leading the development and architecture of 3M's DevOps platform, collaborating with diverse teams, and making an impact through technical leadership and problem-solving.

Acute Care & Primary Care Professor

Company: Adtalem Global Education

Location: USA

Posted Nov 08, 2024

Chamberlain University is seeking online faculty for their Master of Science in Nursing Acute Care and Primary Care tracks. The role involves teaching, providing feedback, and evaluating student progress. The university is looking for experienced nurses with a strong educational background and excellent communication skills.

Legal Director - Privacy

Company: Reddit

Location: USA

Posted Nov 08, 2024

Reddit is looking for a senior attorney to join their team and manage their privacy compliance function. The ideal candidate has experience in implementing and managing a successful privacy compliance program in a fast-paced product-forward environment.

Senior Protocol Researcher

Company: Eigenlabs

Location: USA

Posted Nov 08, 2024

Eigen Labs is a leading name in the blockchain space, developing a game-changing solution called EigenLayer. They are looking for a protocol researcher to advance the protocol's data availability, security, and decentralization capabilities.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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