Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Staff Site Reliability Engineer

Company: Assured

Location: USA

Posted Nov 09, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are looking for a Staff Site Reliability Engineer to join their team and build efficient, reliable, and scalable infrastructure and code.

Senior IT Systems Engineer

Company: Canary Technologies

Location: USA

Posted Nov 08, 2024

Canary Technologies is a fast-growing company hiring a Senior IT Systems Engineer to join their Engineering team. The role requires strong background in IT systems and experience in high growth organizations. The company offers a range of benefits, including remote work, professional development opportunities, and travel reimbursement.

Medical Claims Billing Specialist (AR Manager)

Company: Privia Health

Location: USA

Posted Nov 08, 2024

Privia Health is a technology-driven company that collaborates with medical groups and health systems to optimize physician practices and improve patient experiences. The company is looking for an Accounts Receivable Manager to join their team, responsible for managing accounts receivable, analyzing aged AR, and resolving claim issues.

Senior Software Engineer

Company: Mozilla

Location: USA

Posted Nov 09, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building tools that empower users to manage their online identities and maintain their privacy.

Customer Technical Support Engineer

Company: Kontakt

Location: USA

Posted Nov 09, 2024

Kontaktio offers an advanced care delivery operations platform that uses intelligent data analysis to deliver actionable insights and recommendations. The company has experienced exceptional growth, with a $475 million investment from Goldman Sachs, and is seeking talented individuals to help accelerate its impact and growth in the healthcare sector.

Senior Site Reliability Engineer

Company: Assured

Location: USA

Posted Nov 08, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are looking for a Senior Site Reliability Engineer to join their team and build efficient, reliable, and scalable infrastructure and code.

Staff Software Engineer

Company: Ghost

Location: USA

Posted Nov 09, 2024

Ghost is a private b2b marketplace that helps scale distribution for the best brands in the world. They are looking for a Staff Software Engineer to build their platform from the ground up. The company is described as having amazing traction, moving with velocity, and having abundant growth potential.

Program Manager, Operations

Company: Xometry

Location: USA

Posted Nov 09, 2024

Xometry is a company that powers industries by connecting people with big ideas to manufacturers. As a Program Manager, you will oversee and drive the successful execution of key programs and projects within the organization.

Head of Policy

Company: Plaid

Location: USA

Posted Nov 09, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that developers use to create their own products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Health Coach

Company: Omada Health

Location: USA

Posted Nov 08, 2024

Omada Health Coach job overview: guide members through online disease prevention and management programs, leveraging technology and data science to inform outreach methods. Primary responsibilities include communicating with members, facilitating online discussions, and collaborating with the care team. The role offers competitive compensation, remote work culture, and generous benefits.

Senior Program Officer

Company: Venturewell

Location: USA

Posted Nov 09, 2024

VentureWell is hiring a Senior Program Officer to work with existing and new programs. The ideal candidate has experience running programs for early-stage entrepreneurs and has lived experience as an innovator, entrepreneur, or early-stage investor.

Sales & Marketing Specialist

Company: Caliber Corporate Advisers

Location: USA

Posted Nov 09, 2024

Caliber is a strategic marketing communications firm looking for a sales and marketing specialist to join their growing team. The role requires excellent project management and multitasking skills, and offers a competitive compensation range.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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