Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Data Analyst

Company: Thedutchie

Location: USA

Posted Nov 08, 2024

Dutchie is a technology company that provides a comprehensive platform for dispensary operations and consumer access to cannabis. The company aims to support positive societal change through wellness benefits, social justice, and empowering local communities. Dutchie has raised over $600M in funding and has a strong team of data analysts who work closely with technical and business teams to deliver insights that drive action.

Senior Full Stack Developer

Company: Metalab

Location: USA

Posted Nov 08, 2024

The job posting is looking for a full-stack engineer to work on developing new features and functionality for products. The role requires expertise in Nodejs and Python, and experience in building full-stack applications. The company values collaboration, strong processes, and freedom for employees to be themselves.

Customer Service Representative

Company: NexRep

Location: USA

Posted Nov 08, 2024

The job posting is for a Customer Service Representative to work from home, helping patients and caregivers with payroll services. The job offers flexible scheduling, competitive pay, and benefits. The company is looking for individuals with strong customer service skills, empathy, and patience.

Compensation Analyst III

Company: Everi

Location: USA

Posted Nov 08, 2024

The job posting is for a Compensation Analyst III role at Everis, requiring strong communication, analytical, and technical skills. The role involves conducting intake sessions, maintaining salary databases, and generating analytical reports. The company offers a competitive salary and benefits package, including comprehensive healthcare benefits, retirement savings plan, and discretionary time off.

Associate Director, Digital Delivery

Company: Avalerehealth

Location: USA

Posted Nov 08, 2024

Avalere Health is a purpose-built commercialization partner for the biopharmaceutical, medical technology, and wellness industries. The company has a team of 1500+ experts who combine their knowledge and expertise to create connections that make better health happen. Avalere Health partners with clients to navigate the complex healthcare ecosystem and help them connect patients with life-changing therapies.

Contract Business Development Representative

Company: Citrine Informatics

Location: USA

Posted Nov 08, 2024

Citrine Informatics is a company that uses generative Artificial Intelligence to enable customers to create sustainable materials and chemicals. They are looking for a part-time Business Development Representative to work on a contract basis.

VP of Design

Company: Upwork

Location: USA

Posted Nov 08, 2024

Upwork is a remote-first organization that is looking for a Vice President of Design to lead and shape the future of the product experience. The role involves defining and evolving the design strategy, leading the design of multimodal systems, and collaborating with cross-functional teams to create seamless user experiences.

Senior Writer

Company: CD PROJEKT RED

Location: USA

Posted Nov 08, 2024

The job posting is for a Senior Writer position in a new studio in Boston, responsible for crafting captivating narratives and innovative quests in the next major video game in the Cyberpunk franchise. The company offers a positive work environment, flexible working hours, and various benefits.

Senior Group Product Manager - Developer Platform

Company: Webflow

Location: USA

Posted Nov 08, 2024

Webflow is seeking a Senior Group Product Manager to lead their Developer Platform team. The ideal candidate has a deep technical background and experience building developer platforms. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and flexible PTO.

Manager, Customer Experience (Organ Health)

Company: Natera

Location: USA

Posted Nov 07, 2024

The Customer Experience Manager role at Natera involves overseeing the Customer Experience team, managing day-to-day operations, and driving planning and execution of major projects. The role requires excellent analytical and project management skills, as well as experience working with teams across multiple departments.

Principal Product Manager – TiDB Management Console

Company: PingCAP

Location: USA

Posted Nov 08, 2024

PingCAP is seeking a Principal Product Manager to lead the development of the Management Console for TiDB's self-managed deployments. The role involves defining a comprehensive product strategy, harmonizing the user interface, and collaborating with cross-functional teams to deliver a console that aligns with the TiDB Cloud interface.

Interior Designer

Company: Pacaso

Location: USA

Posted Nov 08, 2024

Pacaso is a company that enables second home ownership through its innovative coownership model. It has received numerous accolades for its workplace culture and has a strong focus on design and customer experience.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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