Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Legal Operations Specialist

Company: Mercury

Location: USA

Posted Nov 08, 2024

Mercury is hiring a Senior Legal Operations Specialist to join their growing team. The role involves overseeing day-to-day operations, supporting projects, and implementing technology systems. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Engineering Lead

Company: Metalab

Location: USA

Posted Nov 08, 2024

The job posting is for a Lead Engineer position at Metalab, a company that designs and builds products. The role involves overseeing engineering activities, leading client presentations, and mentoring other developers. The ideal candidate has 6+ years of full-stack experience, expertise in Nodejs andor Python, and experience in a Lead role.

Vice President of Channel Programs

Company: Mattermost

Location: USA

Posted Nov 08, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are looking for an experienced Vice President of Channel Programs to lead their efforts in building and optimizing their partner ecosystem.

Compliance Engineer

Company: ElevenLabs

Location: USA

Posted Nov 08, 2024

ElevenLabs is a rapidly growing startup pioneering AI voice models and products. They are seeking passionate individuals to join their team and shape the future of voice technology. The company offers competitive compensation, stock options, and a remote-first work environment.

Global Subcategory Lead - Procurement Senior Specialist, Engineered Polymers Team

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunity to work with a diverse team, collaborate with innovative people, and make an impact in a global procurement role. The company offers competitive pay, benefits, and a flexible work environment.

Senior Boomi Developer

Company: Lime

Location: USA

Posted Nov 08, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are seeking a Senior Integration Engineer to join their team and have a competitive salary range of $86,000 to $158,000.

Senior Product Manager

Company: MedArrive

Location: USA

Posted Nov 08, 2024

MedArrive is a software company that aims to improve healthcare by bringing humanity to the experience. They are looking for a senior product manager to support the development of their platform, which includes features such as command center tools, AI telehealth communication, and provider mobile applications.

Senior Product Manager - Admin Onboarding & Provisioning

Company: 1Password

Location: USA

Posted Nov 08, 2024

1Password is looking for a customer-obsessed product manager to join their Admin Onboarding and Provisioning team. The role involves developing a best-in-class provisioning experience for companies to protect their entire workforce. The company values simplicity, honesty, and a human-centric approach to solving problems.

AI - Research Intern

Company: Curai

Location: USA

Posted Nov 08, 2024

Curai Health is a mission-driven startup that aims to improve access to care at scale through AI-powered virtual clinics. They are seeking an AI research intern to join their team and advance the state-of-the-art in machine learning applied to primary healthcare.

Pricing Program Manager

Company: Lime

Location: USA

Posted Nov 08, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Pricing Program Manager to join their Rider Growth team and are offering competitive salaries, performance-based annual bonus, and pre-IPO equity.

Front-End Engineering Design Senior Manager

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description is for a Large Capital FrontEnd Engineering Design Senior Manager position at 3M. The role involves overseeing a team of engineers to develop and execute high-quality FrontEnd Engineering and Design packages for large capital projects. The job requires a bachelor's degree or higher in Engineering, ten years of experience in managing Capital Project Engineers or design Engineers, and experience in an industrial manufacturing setting.

Payroll Analyst

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for growth and collaboration at 3M, a company that values diversity and innovation. The role of Payroll Analyst is described as a challenging and rewarding position that requires strong analytical and problem-solving skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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