Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Virtual Field Representative

Company: EVERSANA

Location: USA

Posted Nov 04, 2024

The company EVERSANA is proud to be certified as a Great Place to Work and is committed to creating a healthier world. They offer competitive salaries and benefits, and prioritize diversity and inclusion. The job description for the Virtual Field Representative role involves providing educational materials and building relationships with healthcare providers.

Staff Technical Lead - Data Visualization Group

Company: HubSpot

Location: USA

Posted Nov 04, 2024

HubSpot is looking for a Staff Technical Lead to drive the development and scaling of their Data Visualization Group. The role involves leading the technical direction, scaling GraphQL cluster and deal flow pipelines, and working closely with product managers, engineers, and UX designers.

Senior Program Manager

Company: Beacon

Location: USA

Posted Nov 04, 2024

Beacon Biosignals is a company that is revolutionizing precision medicine for the brain. They are seeking a customer-focused Senior Program Manager to join their mission to make brain monitoring easily accessible, interpretable, and actionable.

Lead Producer

Company: Demiurge Studios

Location: USA

Posted Nov 04, 2024

Demiurge Studios is seeking an experienced senior producer or development director to lead production on their newest project. The role requires strong leadership skills, ability to work with external stakeholders, and experience in game development. The studio offers a collaborative culture, flexible work environment, and various benefits.

Privacy Products Engineering Manager

Company: Stripe

Location: USA

Posted Nov 04, 2024

Stripe is looking for an experienced Engineering Manager to lead the team responsible for building products that help customers manage their privacy needs. The role involves building external facing privacy products, working with cross-functional teams, and managing processes to help the team do its best work.

EPM Consultant (NSPB)

Company: BPM LLP

Location: USA

Posted Nov 04, 2024

Caravel BPM Technology Solutions is a company that values people and community, offering a collaborative and supportive work environment, professional development opportunities, and a total rewards package. The company is looking for caring, self-starting, and authentic individuals to join their team as an EPM Consultant.

Associate Counsel - Privacy

Company: Code.org

Location: USA

Posted Nov 04, 2024

Codeorg is looking for an Associate Counsel Privacy with significant data privacy and security experience. The role involves leading Codeorg's privacy work, ensuring compliance with domestic and international legislation, and supporting the organization's data security team.

Senior Site Reliability Engineer

Company: Curology

Location: USA

Posted Nov 04, 2024

The role of a RoleArchitect involves leading the delivery of high-quality and reliable solutions through creative problem-solving and technical expertise. The role requires experience in building infrastructure solutions in AWS, working with Docker containers, and building and deploying CICD pipelines. The company, Curology, provides prescription medications and personalized care for patients with acne and anti-aging concerns.

Engineering Lead, AI Excellence Group

Company: HubSpot

Location: USA

Posted Nov 04, 2024

The job posting is for an Engineering Lead position at HubSpot, responsible for building and leading teams of ML Engineers and Software Engineers to develop AI systems. The role requires experience in engineering management, ML/AI concepts, and software engineering best practices. The company offers competitive compensation and benefits, and values diversity and inclusion.

Senior Software Development Engineer in Test (SDET) – Game Engine SDKs

Company: Inworld AI

Location: USA

Posted Nov 04, 2024

The job posting is seeking a skilled Software Development Engineer in Test (SDET) to join Inworld AI's team. The ideal candidate has experience in game development, test automation, and C++ programming languages. The job involves designing and maintaining automation tools, creating CICD pipelines, and collaborating with the QA team.

Software Developer

Company: TherapyNotes.com

Location: USA

Posted Nov 04, 2024

TherapyNotes is a software company that provides behavioral health practice management and electronic health records software. They are seeking a software developer to join their team and are offering competitive salary and benefits.

Product Manager- User Interaction

Company: TherapyNotes.com

Location: USA

Posted Nov 04, 2024

TherapyNotes is a dynamic team of professionals who love to innovate and push the envelope, seeking a Product Manager to take the helm of user interaction and usability enhancements within their EHR system.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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