Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Director of Marketing Technology

Company: Workiva

Location: USA

Posted Nov 04, 2024

The job posting is for a Senior Director of Marketing Technology, responsible for leading the global marketing organization and ensuring a frictionless customer journey. The role involves developing and executing the global strategy for the marketing technology stack, collaborating with internal teams, and evaluating existing systems.

Senior Business Development Manager - Digital (Mosaic)

Company: Fluence

Location: USA

Posted Nov 04, 2024

Fluence is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. They are transforming the way we power our world for a more sustainable future.

Staff Validation Software Engineer, Systems Engineering

Company: Cruise

Location: USA

Posted Nov 04, 2024

Cruise is a self-driving service that aims to create a culture of inclusivity and diversity. They are committed to building a diverse and equitable environment and are looking for candidates to join their team. The company is funded by General Motors, Honda, Microsoft, T Rowe Price, and Walmart, and has a strong focus on innovation and technology.

Senior Account Executive | MDR MSSP

Company: Uvcyber

Location: USA

Posted Nov 04, 2024

UltraViolet Cyber is seeking a Senior Cybersecurity Sales Account Executive to join their rapidly growing team. The ideal candidate will have a proven track record of exceeding sales targets, building strong relationships with C-level executives, and understanding clients' needs to recommend comprehensive solutions.

Legal Operations Lead

Company: StackAdapt

Location: USA

Posted Nov 04, 2024

StackAdapt is a self-serve advertising platform seeking an experienced Legal Operations Lead to provide legal operations support. The company offers a competitive salary, benefits, and a supportive culture.

Senior Graphics Designer

Company: Monarch Money

Location: USA

Posted Nov 04, 2024

Monarch is a financial management company that has quickly grown to become one of the premier ways to manage one's financial life. The company is passionate about building a product and brand that customers and employees love, and is well-funded by top venture firms and angel investors.

Head of Pricing and Strategy

Company: Apollo.io

Location: USA

Posted Nov 04, 2024

The job description is for a Head of Pricing and Strategy role, requiring experience in pricing strategy, monetization, and commercial excellence. The responsibilities include leading the development and implementation of global pricing strategies, working with cross-functional teams, and partnering with external consultants.

Area Vice President of Sales

Company: GitLab

Location: USA

Posted Nov 04, 2024

The Area Vice President is responsible for building and managing a team of Area Sales Managers who are leading teams of Strategic Account Leaders selling GitLab's industry leading single application for the full software development lifecycle. The job requires demonstrated progressive second line leadership experience, multiple repeatable proof points of recruiting, hiring, developing, and retaining leaders and individual contributors, and a proven track record of working closely with the channel for growth leverage.

Insurance Product - Designer

Company: Cover Genius

Location: USA

Posted Nov 04, 2024

Cover Genius is a Series E insurtech company that protects global customers of digital companies. They have a diverse team and offer flexible work arrangements, employee stock options, and social initiatives. The company is looking for an Insurance Product Designer to lead customer-centric product designs and maximize value delivered to customers.

Commercial Counsel

Company: Weights & Biases

Location: USA

Posted Nov 04, 2024

Weights amp Biases is a company that provides tools for AI developers. They are looking for a Commercial Counsel to support their growth. The role involves reviewing and negotiating commercial agreements, developing legal enablement materials, and implementing policies and processes to manage legal and business risk.

Legal Operations Lead

Company: StackAdapt

Location: USA

Posted Nov 04, 2024

StackAdapt is a self-serve advertising platform seeking an experienced Legal Operations Lead to provide legal operations support. The company offers a competitive salary, benefits, and a supportive culture.

Executive Assistant to the Head of Technology

Company: Invisible Technologies

Location: USA

Posted Nov 04, 2024

Invisible is a technology company that provides innovative solutions to complex business problems. They are looking for an Executive Assistant to support the Head of Technology, requiring experience in fast-paced remote environments and exceptional organizational skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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