Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Bilingual Customer Service Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Nov 04, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Insurance Account Consultant

Company: First Citizens Bank

Location: USA

Posted Nov 04, 2024

The job description is for a remote role in risk management and property and casualty insurance, requiring a bachelor's degree and 6 years of experience. The position involves building relationships with customers, providing strategic insight, and managing day-to-day account activities. The company offers a comprehensive benefits program to its associates.

Lead UX Designer I, Product Management

Company: Saviynt

Location: USA

Posted Nov 04, 2024

The job posting is for a Lead UX Designer at Saviynt, a high-growth Platform as a Service company focused on Identity Authority. The role involves designing user-centric experiences, managing design quality, and collaborating with stakeholders. The company offers a competitive total rewards package, learning opportunities, and a positive work environment.

Clinical Supervisor

Company: Childwise ABA

Location: USA

Posted Nov 04, 2024

The company, Childwise ABA, is looking for passionate individuals to join their community of purpose-driven individuals who value inclusivity, curiosity, and providing incredible service with a heart. They offer a positive work environment, flexible schedule, and opportunities for professional development.

Manager - Sourcing Analysts

Company: First Citizens Bank

Location: USA

Posted Nov 04, 2024

The job posting is for a remote role that manages a team responsible for sourcing software services and consulting contracts. The role requires a bachelor's degree and 8 years of experience in contract structuring and negotiation. The company offers a comprehensive benefits program to its associates.

Client Success Manager

Company: GeneDX

Location: USA

Posted Nov 04, 2024

GeneDx is a company that provides personalized and actionable health insights to inform diagnosis and improve drug discovery. They are hiring a Client Success Manager to work with their largest and highest potential accounts, ensuring seamless customer experiences and helping to grow high-potential accounts.

Principal Consultant - Full Stack Drupal Developer

Company: Dynamo Technologies

Location: USA

Posted Nov 04, 2024

The job description is for a Full Stack Drupal Developer to support the US Forest Service. The job requires experience in Drupal development, web solutions, and enterprise solutions. The company, Dynamo, is a full lifecycle digital transformation company providing best-in-class technology and mission support services.

GCP SAAS Integration role

Company: Cognizant

Location: USA

Posted Nov 04, 2024

The job posting is for a GCP Saas Integration role, requiring experience with GCP services, cloud APIs, and front-end development. The position offers a competitive salary and benefits, including medical insurance, paid holidays, and a 401k plan.

Senior Regulatory Reporting Analyst

Company: First Citizens Bank

Location: USA

Posted Nov 04, 2024

The job posting is for a remote role that requires experience in GAAP Accounting, Regulatory Reporting, and Financial Reporting. The position involves providing regulatory reporting interpretations, monitoring changes to regulatory reporting requirements, and developing training materials. The company offers a comprehensive benefits program to its associates.

VP of Client Success

Company: Solera

Location: USA

Posted Nov 04, 2024

Solera Health is seeking an experienced Vice President of Client Success to lead and shape the future of their client success team. The role is responsible for driving strategy, operational excellence, and relationship management for key clients, ensuring they achieve maximum value from Solera's solutions.

Bilingual Customer Support Specialist

Company: Maximus

Location: USA

Posted Nov 04, 2024

The job posting is for a full-time Customer Service Representative position in Lawrenceville, NJ, requiring bilingual skills in Spanish. The role offers a competitive pay rate, benefits, and professional development opportunities.

Associate Director, Content & Channel Strategy

Company: Praytell

Location: USA

Posted Nov 04, 2024

Praytell is a creative communications agency looking for an Associate Director Content amp Channel Strategy to develop and execute content plans and innovative channel strategies. The role requires experience in social media, content creation, and influencer partnerships, as well as a strong understanding of emerging online community behaviors.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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