Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Infrastructure Engineer

Company: Flex

Location: USA

Posted Nov 03, 2024

Flex is a growth-stage FinTech company that is creating a better rent payment experience. They are looking for a Senior Infrastructure Engineer to join their team and help them grow.

Project Delivery Lead

Company: Idmworks

Location: USA

Posted Nov 03, 2024

IDMWORKS is an award-winning identity and access management firm that offers comprehensive services to enable enterprises to manage secure and scale employee and customer access. They have been a pioneer in remote work for 20 years and have established themselves as a leader in the field of IAM.

Marketing Specialist

Company: Colibri Group

Location: USA

Posted Nov 03, 2024

Colibri culture emphasizes values like Love, Joy, Boldness, Teamwork, and Curiosity. The company has a rich history and is a pioneer in online professional education. They have a diverse team and welcome applicants from all backgrounds.

Software Developer in Test

Company: Cribl

Location: USA

Posted Nov 03, 2024

Cribl is a fast-growing, remote-first company looking for a Software Development Engineer in Test. The company values collaboration, curiosity, and motivation, and offers a competitive salary and benefits package.

Software Engineer (Ruby/Rails) Advertising Platform

Company: Doximity

Location: USA

Posted Nov 04, 2024

Doximity is a medical network that empowers healthcare professionals with tools to boost their knowledge and productivity. They are looking for a full-stack software engineer to build and maintain their native advertising platform.

Senior Cloud Engineer

Company: Adaptive Biotechnologies

Location: USA

Posted Nov 03, 2024

Adaptive Biotechnologies is a company that is transforming the diagnosis and treatment of immunemediated diseases through innovative sequencing technology and machine learning. They are looking for a Senior Cloud Engineer to join their team to design and build a robust and scalable cloud infrastructure.

Freelance Digital Marketing Manager

Company: Power Digital Marketing

Location: USA

Posted Nov 03, 2024

Power Digital is a techenabled growth firm that offers best-in-class services in growth marketing, including SEO, content marketing, and paid media. They are seeking a skilled freelance digital marketing executive to support the senior manager in driving growth for two fast-growing DTC personal and oral care brands.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Nov 03, 2024

Lumos is a fast-growing startup that is pioneering the way to untangle the complex web of app and access management. They are looking for an Enterprise Sales Director to drive their sales strategy and build a high-performing sales team.

Clinical Operations Analytics Associate

Company: Oscar

Location: USA

Posted Nov 03, 2024

Oscar Health is hiring a Clinical Operations Analytics Associate to join their Clinical Analytics team. The role involves managing inefficiencies, analyzing data, and presenting findings to stakeholders. The company offers a blended work culture, unlimited vacation program, and employee benefits.

Senior Product Designer

Company: Air

Location: USA

Posted Nov 03, 2024

Air is a Creative Ops System for Marketers that automates tasks, unlocks creativity, and has raised $38M from venture capital groups. The company is looking for a Senior Product Designer to deliver exceptional design outcomes and has a remote role with benefits.

Account Manager

Company: Exodus54

Location: USA

Posted Nov 03, 2024

Exodus is looking for an Account Manager to manage and enhance relationships with B2B2C partners, driving customer success in the cryptoWeb3 space. The role requires a customer-obsessed individual with experience in Account Management or Customer Success, preferably in crypto or Web3.

Manager, Machine Learning

Company: MyFitnessPal

Location: USA

Posted Nov 03, 2024

MyFitnessPal is a company that aims to improve people's health through better food choices. They provide tools and resources to help users reach their weight management goals. The company is looking for a Manager of Machine Learning to lead and scale a team of data scientists and machine learning engineers.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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