Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Software Engineer I - Front End

Company: Wrapbook

Location: USA

Posted Nov 01, 2024

Wrapbook is a smart platform that makes production payroll and accounting easier, faster, and more secure. It provides a unified payroll platform that connects teams, empowers production teams to manage projects, and generates data-driven insights.

Counsel, Legal Affairs

Company: Nuvalent

Location: USA

Posted Nov 01, 2024

Nuvalent is a biotechnology company that is working to create selective medicines for cancer patients. The company is looking for a Counsel Legal Affairs to support its legal needs and provide high-quality legal advice to internal stakeholders.

Customer Success Manager

Company: Toku

Location: USA

Posted Nov 01, 2024

Toku is a high-tech global compensation and employment platform that offers unique capabilities, including real-time tax calculations and a unified global API for employment solutions. The company has raised $20 million from a consortium of investors and is looking for a Customer Success Manager to develop and maintain relationships with customers.

Associate Director, People Systems and Operations

Company: Springhealth

Location: USA

Posted Nov 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers and providing accessible care to everyone. They are looking for an Associate Director of People Systems and Operations to oversee the development and implementation of HR systems, processes, and technologies.

Principal Data Architect

Company: Automox

Location: USA

Posted Nov 01, 2024

Automox is a rapidly growing venture-backed SaaS company that is reinventing IT Operations with its cloud-native platform. The company is looking for a veteran Data Architect to lead the architectural design and implementation of its new data platform, focusing on scalability, reliability, and performance.

Senior Marketing Analyst

Company: Huntress

Location: USA

Posted Nov 01, 2024

Huntress is a remote company that focuses on protecting small to midsize businesses from cyber threats. They are looking for a Senior Marketing Analyst to join their growing Analytics team. The role involves analyzing data and generating insights to drive marketing strategies.

Senior Android Engineer

Company: FeedMedia

Location: USA

Posted Nov 01, 2024

Feed Media Group is looking for an experienced Android software engineer to join their team. The job involves leading the development and maintenance of the existing Android SDK, optimizing and modernizing the codebase, and implementing new technologies and patterns.

Program Management Lead

Company: EVERSANA

Location: USA

Posted Nov 01, 2024

The company EVERSANA is proud to be certified as a Great Place to Work, with a global team of over 7,000 employees committed to creating and delivering next-generation commercialization services to the life sciences industry. They believe in diversity, inclusivity, and patient-centered care, and are committed to hiring and retaining a diverse workforce.

Marketing Designer

Company: Blackpoint Cyber

Location: USA

Posted Nov 01, 2024

Blackpoint Cyber is a leading provider of cybersecurity technology, seeking a graphic designer to join their team. The company is in hypergrowth mode and is looking for a passionate and proactive individual with a track record of leveraging design expertise to fuel successful marketing endeavors.

Quality Engineer

Company: eVisit

Location: USA

Posted Nov 01, 2024

The company eVisit is a telemedicine software company that aims to simplify healthcare delivery by creating physician-first tools. The company is seeking a Quality Engineer to lead efforts in validating new software and ensuring high-quality products for end-users.

Senior Analyst

Company: Angi

Location: USA

Posted Nov 01, 2024

Angi is seeking a Senior Analyst to optimize their home repair and online marketplace platform by leveraging advanced analytics. The role involves analyzing user behavior, developing predictive models, and providing data-driven insights to enhance the user experience and improve operational efficiency.

Director, Earned & Owned Strategy

Company: Wpromote

Location: USA

Posted Nov 01, 2024

Wpromote is seeking a Director of Earned and Owned Strategy to work on enterprise SEO, Content Marketing, Influencer, Affiliate Marketing, and Email and Lifecycle Marketing clients. The role involves developing custom earned strategy plans, owning earned media projections, and collaborating with sales and channel teams.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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