Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Director of Sales Operations

Company: Soligent

Location: USA

Posted Nov 01, 2024

Soligent is a leading pure-play solar distributor in the Americas, seeking a Director of Sales Operations to lead and optimize sales processes, tools, and analytics. The ideal candidate will have a passion for streamlining operations and driving sales performance.

Senior Infrastructure Engineer

Company: AssistRx

Location: USA

Posted Nov 01, 2024

AssistRx is seeking an experienced Infrastructure Engineer to join their growing IT team. The ideal candidate will have extensive experience in Linux systems administration, engineering, and architecture. The company is dedicated to developing technology solutions and offering premium customer service for the specialty pharma industry.

Staff Client Platform Engineer

Company: SandboxAQ

Location: USA

Posted Nov 01, 2024

SandboxAQ is a company that is solving challenging problems with AI and Quantum technology, and is seeking a multidisciplinary Staff Client Platform Engineer to join their team. The company is committed to creating an inclusive culture and offers competitive salaries and benefits.

Bilingual Customer Service Representative/Spanish

Company: Sutherland

Location: USA

Posted Nov 01, 2024

The company Sutherland is a digital transformation company that provides exceptional experiences for customers. They offer a range of services including customer service, cloud engineering, and advanced analytics. The company is seeking bilingual Spanish-English individuals to join their team as Customer Service Reps.

Senior Manager, Analytics - Product & Revenue

Company: Springhealth

Location: USA

Posted Nov 01, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers to access. They are looking for a leader to manage their business intelligence team and develop a data infrastructure to support their claims revenue cycle.

Project Manager – Therapy Access & Outcomes

Company: Synapticure

Location: USA

Posted Nov 02, 2024

Synapticure is a patient and caregiver-founded company that provides instant access to expert neurologists, cutting-edge treatments, and trials. The company is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases.

Strategic Sales Director

Company: Cresta

Location: USA

Posted Nov 02, 2024

Cresta is a company that aims to revolutionize the contact center industry by combining AI and human intelligence. They have a world-class team of experts and have been recognized as one of the top private AI companies in the world. The company is looking for a Strategic Sales Director to focus on big strategic deals with large companies in the US.

Sr. Billing Specialist

Company: personalisinc

Location: USA

Posted Nov 01, 2024

The Billing Specialist role at Personalis involves managing billing and collection efforts, ensuring expediency in processing payments, and building relationships with payers, clients, and patients. The ideal candidate has extensive knowledge of medical billing and revenue cycle management, strong attention to detail, and excellent customer service skills.

Survey Research Associate

Company: Fors Marsh

Location: USA

Posted Nov 02, 2024

Fors Marsh is seeking a Survey Research Associate to support social science research projects for their Military Health and Wellbeing Research team. The job involves analyzing large data sets, designing surveys, and communicating results to clients. The company offers a range of benefits, including remote work, flexible leave, and dedicated training and development budgets.

Senior Analyst II - Insight Enablement & Scale

Company: Included Health

Location: USA

Posted Nov 02, 2024

The job posting is for a Senior Analyst II position at Included Health, responsible for quantifying and communicating the company's value to clients. The role involves developing scalable reporting packages, partnering with other teams, and leveraging data visualization tools. The job requires expertise in SQL, Python, and data visualization, as well as strong communication and problem-solving skills.

User Experience Designer

Company: Pluribus Digital

Location: USA

Posted Nov 02, 2024

Pluribus Digital is a company that partners with government customers to design and develop digital products. They are looking for user experience designers to join their team and contribute to their work at USCIS. The company values ongoing employee growth and has a strong focus on diversity, equity, and inclusion.

Content Marketing Manager

Company: Haus

Location: USA

Posted Nov 01, 2024

HausHaus is a marketing science platform that helps brands measure and maximize the business impact of their marketing spend with scientific precision. The company is growing rapidly and is seeking a dynamic Content Marketing Manager to help accelerate its brand presence, narrative, and storytelling through data.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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