Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior DevOps Engineer

Company: Vannevar Labs

Location: USA

Posted Oct 31, 2024

Vannevar Labs is a defense software company that builds next-generation software for public servants. They are looking for a Senior DevOps Engineer to own build and deployment automation. The company offers a range of benefits and a competitive salary.

Senior Risk Data Analyst

Company: Upgrade

Location: USA

Posted Oct 31, 2024

Upgrade is a fintech company that provides affordable and responsible credit mobile banking and payment products to everyday consumers. The company has received recognition for being a best company for Diversity Women Culture and Veterans and is looking for new team members to join its team of 1600 talented and dedicated professionals.

Technical Project Lead

Company: Development Seed

Location: USA

Posted Oct 31, 2024

Development Seed is seeking a Technical Project Lead to manage a partnership with NASA, focusing on open science, AI-driven Earth science, and building tools for publicly funded research and data. The ideal candidate will have experience in technical project management, natural sciences, and research, with excellent communication and interpersonal skills.

Analyst, Organic Growth

Company: Himshers

Location: USA

Posted Oct 31, 2024

Hims amp Hers is a health and wellness platform that offers nonprescription products and personalized prescription solutions for various conditions. They are a public company traded on the NYSE and are looking for an Analyst Organic Growth Temporary to analyze the organic nonpaid landscape and drive traffic and bottomline value for the business.

CRE Quality Assurance Analyst

Company: Bannerbank

Location: USA

Posted Oct 31, 2024

The job description is for a Senior CRE Quality Assurance Analyst responsible for auditing commercial real estate loan portfolios, educating staff on credit policy, and preparing reports. The role requires a bachelor's degree in a related field, 2+ years of experience, and knowledge of financial contracts, regulatory compliance, and customer service.

Partner Account Manager

Company: InMoment

Location: USA

Posted Oct 31, 2024

InMoment is a company that values its employees and offers a range of benefits, including unlimited PTO, flexible work schedules, and a fun and collaborative work environment. The company is looking for a Partner Account Manager to join its team, who will be responsible for building and maintaining relationships with key strategic partners to drive growth and revenue.

Study Management Lead

Company: PicnicHealth

Location: USA

Posted Oct 31, 2024

PicnicHealth is a company that is revolutionizing the way life sciences companies advance medicine. They provide immediate value to patients who power the research by curating their medical records and giving them access to their records through a patient portal. The company has raised over $100 million in venture capital and partners with top biopharma companies. They are looking for a Study Management Lead to oversee the execution of study management activities and ensure study integrity, patient safety, and regulatory adherence.

Customer Success Manager

Company: Relocity

Location: USA

Posted Oct 31, 2024

Relocity is a company that provides a global mobility experience for enterprises, enabling them to attract, retain, and engage talent globally. The company is looking for a Customer Success Manager to manage client relationships, drive engagement, and ensure maximum value from their solutions.

Senior Software Engineer, Frontend Platform

Company: Cresta

Location: USA

Posted Oct 31, 2024

Cresta is a company that aims to revolutionize the contact center industry by using AI and human intelligence to unlock customer insights and automate conversations. The company has a world-class team of experts and has been recognized as one of the top private AI companies in the world.

Senior Engineering Manager, Customer Success

Company: Toast

Location: USA

Posted Oct 31, 2024

The job description is for a Senior Engineering Manager focused on Customer Success, responsible for leading a team of Engineers, delivering solutions, and guiding technical decisions. The role requires experience in Customer Success systems, knowledge management, and team leadership.

Senior DevOps Engineer

Company: Olo

Location: USA

Posted Oct 31, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. The company is looking for a Senior DevOps Engineer to join their team, who will play a pivotal role in enabling engineering teams across the organization. The role involves consulting with engineering teams, architecting solutions, and working with development teams to review existing strategy and provide input into architectural design and execution.

Senior Test Automation Engineer

Company: Eleks

Location: USA

Posted Oct 31, 2024

ELEKS is looking for a Senior Test Automation Engineer to work on a Content Management Platform project. The job requires strong knowledge of automated testing tools, load testing tools, and software quality assurance. The responsibilities include reviewing project requirements, developing automation scripts, and communicating with customers.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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