Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Content Marketing Manager

Company: Shelf

Location: USA

Posted Oct 31, 2024

Shelf is a company that provides a platform for AI readiness, helping companies deploy their AI strategy with Day 1 ROI. They have a mission to empower humanity with better answers everywhere. The company is looking for a Content Marketing Manager to join their team, responsible for creating and publishing content across various channels to drive brand awareness and quality pipeline.

AI Engineer

Company: Prompt

Location: USA

Posted Oct 31, 2024

Prompt is looking for an experienced AI Engineer to help push forward ambitious AI initiatives in the healthcare space. The company is revolutionizing healthcare by delivering modern B2B enterprise software to rehab therapy businesses. The role combines a deep understanding of AI technology and algorithms with a strategic mindset to enhance the platform.

Senior Software Engineer

Company: Cobalt

Location: USA

Posted Oct 31, 2024

Cobalt is a company that offers pentesting services and is looking for a Senior Fullstack Software Engineer to join their team. The company is committed to building a diverse and inclusive workforce and offers a range of benefits, including competitive compensation, equity, and a flexible work-from-home policy.

Engineering Manager - Workspaces

Company: Weights & Biases

Location: USA

Posted Oct 31, 2024

Weights amp Biases is a company that provides tools for AI developers. They are hiring an Engineering Manager to lead the development of their Workspace and Reports product. The company has a strong background in building and delivering complex software products and has a track record of effectively managing and growing engineering teams.

Contracts Manager

Company: Olo

Location: USA

Posted Oct 31, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are looking for an experienced Contracts Manager to join their legal team and support their sales, customer, and partnerships teams.

Manager of Product Support

Company: Finalsite

Location: USA

Posted Oct 31, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a team of employees who work remotely and offer a range of products and services including website designs, content management system, mass communications tools, and more.

Data Engineer I

Company: Pax8

Location: USA

Posted Oct 31, 2024

The role of Data Engineer at Pax8 involves building data systems, working with stakeholders, and developing scalable data pipelines. The ideal candidate has strong technical skills in SQL and Python, experience with data modeling, and excellent communication skills.

Director of Clinical Strategy

Company: Bluesight

Location: USA

Posted Oct 31, 2024

Bluesight is a high-growth healthcare information technology company seeking a Director of Clinical Strategy to build value-based relationships with hospital leadership and clinical teams, providing actionable insights on drug data and positioning technology as a key enabler for streamlined hospital workflows.

Senior Rust Engineer

Company: Irreducible

Location: USA

Posted Oct 31, 2024

Irreducible is a high-performance cryptography startup that is building a cost-efficient compute stack for advanced cryptographic proofs. They are looking for a Senior Software Optimization Engineer to work on their binary field proof system, Binius. The company is committed to creating a diverse and inclusive workplace and values the different perspectives and experiences that each person brings to the team.

Global Events Project Specialist

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Global Events Project Specialist supports Pax8 Tier 1 Events by coordinating logistics, managing project timelines, and handling miscellaneous event logistics. The role requires collaboration with stakeholders, process improvement, and excellent communication skills.

Sr. Salesforce Administrator

Company: RainFocus

Location: USA

Posted Oct 31, 2024

RainFocus is a rapidly growing software company looking for a Sr Salesforce Administrator to join their Business Operations organization. The role involves managing tasks and projects, implementing monitoring services, and optimizing system requirements. The company offers competitive salaries, benefits, and a fun work environment.

Majors Account Executive

Company: PagerDuty

Location: USA

Posted Oct 31, 2024

PagerDuty is seeking a Majors Growth Account Executive to sell SaaS products to Enterprise accounts. The role requires a consultative sales approach, proven knack for driving sales growth, and ability to captivate a tech-savvy audience. The company values delivering exceptional sales experiences and offers a flexible hybrid workplace.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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