Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Community Coordinator

Company: Pax8

Location: USA

Posted Oct 31, 2024

The Community Coordinator is responsible for managing the day-to-day operations, meetings, and events at Pax8 Americas offices. They will assist in managing meeting logistics, catering, and space setup, and ensure a successful experience for all stakeholders.

Director of Product Management

Company: Renaissance

Location: USA

Posted Oct 31, 2024

The job description is for a Director of Product Management at Renaissance, a global leader in preK-12 education technology. The role involves managing the entire life cycle of Skills Practice Products and Freckle, working closely with various teams, and driving solutions that increase student success.

Account Executive (Mid-Market) - API/CPaaS

Company: Vonage

Location: USA

Posted Oct 31, 2024

The job posting is for a MidMarket Account Executive at Vonage, a global cloud communications leader. The role involves driving growth and success of Vonage's APICPaaS solutions, expanding existing relationships, and cultivating new ones. The job requires experience in MidMarket technology sales, SaaS, Cloud, or API-based communications, and a solution-oriented sales approach.

Director - Partner Field Sales

Company: Tanium

Location: USA

Posted Oct 31, 2024

The job description is for a Director of Partner Field Sales at Tanium, a company that provides converged endpoint management solutions. The role involves recruiting, enabling, and aligning partners to achieve sales targets, developing and executing regional partner business plans, and educating sales teams on partner value propositions.

Software Engineer - Data Platform

Company: Stripe

Location: USA

Posted Oct 31, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The Stream Compute team manages the infrastructure and systems behind their stream processing systems, working at the intersection of real-time data processing and fintech innovation.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Oct 31, 2024

The job posting is for a Staff Software Engineer position at HubSpot, focusing on AI Agents for CRM and business data. The role involves leading a team, mentoring engineers, and integrating cutting-edge technologies to enhance agent and overall system performance.

Technical Program Manager - Security

Company: Stripe

Location: USA

Posted Oct 31, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Technical Program Manager to join its Security team, who will be responsible for shaping the technical design, driving decision making, and ensuring seamless execution of cross-organizational security initiatives.

Payments and Risk Specialist

Company: SQUIRE

Location: USA

Posted Oct 31, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them manage their shop operations and increase revenue. The company is trusted by barbers in over 3000 shops globally and supports shop owners in bridging the gap between their personal craft and business goals.

Enterprise Account Executive

Company: Teleport

Location: USA

Posted Oct 31, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding. Teleport is looking for a sales executive to join their team and help them build the future.

Federal Account Manager

Company: Immersive Labs

Location: USA

Posted Oct 31, 2024

Immersive Labs is a cybersecurity company that helps organizations protect their revenues and brand reputations. They offer a SaaS platform that enables teams to continuously assess and build their cyber capabilities through real-life simulations. The company is looking for a Federal Account Manager to join their team and expand their presence in the US Public Sector.

Digital Marketing Specialist

Company: FireMon

Location: USA

Posted Oct 31, 2024

FireMon is looking for a Digital Marketing Specialist to join their Demand Generation team. The role involves executing digital marketing programs, managing the company's website and social media profiles, and tracking performance metrics.

Engineering Manager - Business Access

Company: Pinterest

Location: USA

Posted Oct 31, 2024

The job posting is for an Engineering Manager position at Pinterest, responsible for leading a team to deliver critical features for businesses. The role requires experience in software engineering, team leadership, and agile development methodologies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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