Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Deputy General Counsel, Product & Privacy

Company: Apollo.io

Location: USA

Posted Oct 29, 2024

The role of Deputy General Counsel at Apolloio involves leading the Legal team and building scalable solutions for continued success. The ideal candidate will have expertise in product counseling, privacy compliance, and cross-functional collaboration.

AP Accountant, Accounting Operations

Company: hims & hers

Location: USA

Posted Oct 29, 2024

The job posting is for an AP Accountant Accounting Operations role in a company that offers competitive salary, equity compensation, and benefits. The role involves managing accounts payable, corporate credit cards, and payroll, and requires experience in accounting, advanced Excel skills, and strong communication skills.

Associate Director, Collaboration Services and Operations, Funder Collaborations

Company: ClimateWorks Foundation

Location: USA

Posted Oct 29, 2024

ClimateWorks Foundation is a global organization committed to ending the climate crisis by amplifying the power of philanthropy. They have awarded over $18 billion in grants to more than 850 organizations working to advance climate solutions around the world.

Commercial Account Executive

Company: Grafana Labs

Location: USA

Posted Oct 29, 2024

Grafana Labs is looking for a Commercial Account Executive to prospect and close new business in the Central Region of the US. The ideal candidate has a technical background, experience in infrastructure technology sales, and is able to understand and convey the value of Grafana Cloud and Grafana Enterprise.

Designer

Company: Trunkio

Location: USA

Posted Oct 29, 2024

Trunk is building a platform to empower software engineering teams to create high-quality software quickly. The company is looking for a creative leader to drive its brand identity and marketing efforts.

Support Engineer

Company: Mixpanel

Location: USA

Posted Oct 29, 2024

Mixpanel is an event analytics platform that helps companies understand their customers and make better decisions. The company is looking for a Support Engineer to join their team, who is passionate about helping others succeed and has excellent problem-solving and analytical skills.

Account Manager

Company: Avery Dennison

Location: USA

Posted Oct 29, 2024

Vestcom is a technology-driven company that provides shelf-edge solutions for retailers and CPGs. The company has a strong focus on innovation, integrity, and performance, and is a standalone business unit of Avery Dennison. The Account Manager role is responsible for managing and supporting shopper marketing initiatives, and requires strong communication and analytical skills.

IT Technical Project Manager

Company: Prominence Advisors

Location: USA

Posted Oct 29, 2024

Prominence is a healthcare technology strategy and implementation firm looking for a Technical Project Manager with extensive project management experience. The company provides IT staffing advisory services and analytics solutions to create robust data ecosystems that support clinical workflows and automate operational processes.

Senior GTM Data Analyst

Company: Wizinc

Location: USA

Posted Oct 29, 2024

Wiz is a fast-growing startup that is reinventing cloud security and empowering businesses to thrive in the cloud. They are seeking a highly motivated individual to join their GTM Analytics team to drive decision-making and growth strategies.

Web Developer

Company: Figma

Location: USA

Posted Oct 29, 2024

Figma is looking for a Web Developer to join their team. The role involves working on the frontend development, optimization, and infrastructure of the Figma marketing website, collaborating with other teams, and mentoring team members.

Senior Staff Software Engineer - Data

Company: Saildrone

Location: USA

Posted Oct 29, 2024

Saildrone is a company that sustainably explores and monitors the oceans to understand, protect, and preserve the world. They provide real-time access to critical data and use proprietary software to transform it into actionable insights. The company has received several awards and recognition for its innovative work.

Sourcer

Company: Rain Ai Jobs

Location: USA

Posted Oct 29, 2024

Rain AI is a startup that creates energy-efficient hardware for artificial intelligence. They are looking for a sourcer to join their recruiting team and help build the recruiting function.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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