Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a client services manager to work closely with account executives and client service teams to maximize campaign ROI. The role requires real-time bidding and programmatic media buying experience, as well as the ability to design unique campaign strategies and optimize campaigns.

Product Manager - Connect Risk and Compliance Experiences

Company: Stripe

Location: USA

Posted Oct 30, 2024

The text describes Stripe's Connect product, which enables the routing of payments between parties. It highlights the importance of compliance and the role of the Product Manager in developing tools to ensure regulatory standards are met.

Senior Software Engineer - Analytics Team

Company: OneSignal

Location: USA

Posted Oct 30, 2024

The job posting is for a Senior Software Engineer position at OneSignal Engineering, which involves developing products and features to make it easy for customers to measure the effectiveness of their messaging strategy. The role requires experience with Rust, Golang, and other technologies, and offers a competitive salary and benefits package.

DNP Project & Practicum Faculty

Company: Adtalem Global Education

Location: USA

Posted Oct 30, 2024

Chamberlain University is seeking Part Time Online Visiting Professors to teach in their Doctorate of Nursing DNP online program. The university has a 130-year history and is committed to providing practitioner-focused education. The job requires a MSN and DNP or PHD or EdD degree, compact nursing license, and online teaching experience.

Software Engineer - Mobile Platform

Company: Figma

Location: USA

Posted Oct 30, 2024

Figma is looking for engineers to build foundational mobile technology, leveraging expertise in C++ and cross-platform development. The team works closely with partners to build highly reliable systems and ensure quality and functionality.

Usage Investigation Specialist L2

Company: Pax8

Location: USA

Posted Oct 30, 2024

The Usage Investigation Specialist L2 is a subject matter expert who resolves advanced IAAS UI escalations, maintains proactive generation of knowledge-based articles, and is a point of escalation for technical and high conflict scenarios. They are highly present and interactive in Teams chats, holding themselves and others accountable for a standard of excellence.

Staff Accountant - Inventory

Company: hims & hers

Location: USA

Posted Oct 30, 2024

The job posting is for a Staff Accountant Inventory role in an accounting team. The role involves managing inventory operations, preparing account reconciliations, and assisting with month-end close processes. The company offers competitive salary, unlimited PTO, and comprehensive health benefits.

Senior Value Consultant - Strategy and Operations (ESG & Sustainability)

Company: Workiva

Location: USA

Posted Oct 30, 2024

The job posting is for a strategic role that involves leading cross-functional initiatives to develop and launch new solutions in the market. The ideal candidate will have strong problem-solving and analytical skills, business acumen, innovation experience, and top-notch communication skills. The role offers a competitive salary range and comprehensive employee benefits package.

Implementation Consultant

Company: Cision

Location: USA

Posted Oct 30, 2024

Cision is a global leader in PR marketing and social media management technology and intelligence, empowering individuals to make an impact. The company values diversity, equity, and inclusion, and is committed to fostering an inclusive environment.

Account Executive

Company: Twilio

Location: USA

Posted Oct 30, 2024

Twilio is a company that is shaping the future of communications, offering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company is looking for a New Business Account Executive to join their team, responsible for prospecting, solution selling, and closing new business opportunities across their messaging, voice, and email products.

Senior Programmatic Account Manager

Company: StackAdapt

Location: USA

Posted Oct 30, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a client services manager to work with clients across a wide range of verticals, designing unique campaign strategies and ensuring client campaigns are successful.

Product Manager

Company: Check

Location: USA

Posted Oct 30, 2024

Check is looking for an entrepreneurial Product Manager to lead the discovery and definition of key components within their system, driving growth for partners and enabling them to better support payroll businesses. The role requires a leader who is excited to dive deep into technology, learn payroll and tax systems, and design scalable infrastructure. The company offers a range of benefits, including stock options, flexible PTO, and parental leave.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages