Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Salesforce Administrator

Company: BPM LLP

Location: USA

Posted Oct 30, 2024

BPM is a company that values caring and community, and offers a range of benefits and opportunities for growth and development. The company is looking for a Salesforce Administrator to join their team, who will be responsible for designing and building complex Salesforce flows, maintaining existing flows, and creating documentation for flows.

Data Engineer - Podcast

Company: Spotify

Location: USA

Posted Oct 30, 2024

The Podcast Mission is looking for a Data Engineer to join their team and contribute to the development of a robust data platform. The team is responsible for building tools for podcast creators and owns the platforms, tools, and features that deliver a great creator experience.

Senior Machine Learning Engineer

Company: TrueML

Location: USA

Posted Oct 30, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is seeking a Senior Machine Learning Engineer to join its Data and ML Engineering team, where they will work on building a scalable and efficient infrastructure for machine learning models.

Staff Program Manager, R&D Strategic Operations

Company: Calendly

Location: USA

Posted Oct 30, 2024

Calendly is looking for a highly experienced Principal Program Manager to lead strategic programs and projects, with a focus on delivering business outcomes and setting operational excellence standards. The role requires strong leadership, communication, and collaboration skills, with experience in managing high-complexity programs and projects.

Engineering Manager

Company: Calendly

Location: USA

Posted Oct 30, 2024

Calendly is seeking an Engineering Manager to lead a team of engineers and help grow the organization. The role involves mentoring, coaching, and planning for the future of the team, as well as working on impactful technology and creating a best-in-class scheduling experience.

Senior Site Reliability Engineer

Company: Netlify

Location: USA

Posted Oct 30, 2024

Netlify is a company that values diversity, innovation, and teamwork. They are looking for a Site Reliability Engineer to join their Infrastructure SRE team, who will work on designing, developing, and delivering solutions to enhance the scalability, availability, and efficiency of their platform.

Data Architect

Company: Expel

Location: USA

Posted Oct 30, 2024

Expel is looking for a Data Platform Architect to evolve their architecture and drive innovation. The role involves leading architecture across multiple teams, collaborating with engineers and data scientists, and ensuring data quality and governance.

Lead Copywriter

Company: Resident Home

Location: USA

Posted Oct 30, 2024

Resident is a company that specializes in direct-to-consumer mattress and home furnishings. They have a mission to make inspiring products that people love and to help everyone afford a great night's sleep. They are looking for a Lead Copywriter to join their creative team and work on creating original content for their brands.

Salesforce Enterprise Account Manager

Company: NeuraFlash

Location: USA

Posted Oct 30, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is committed to nurturing positive working relationships and driving success collectively. As an Account Manager, you'll be part of the sales team focused on landing and expanding across top strategic accounts.

AI Solutions Engineer

Company: Copy.ai

Location: USA

Posted Oct 30, 2024

Copyai is a company that believes AI will usher in a new era of human creativity, thinking, and innovation. They have a platform that makes AI accessible to all users, regardless of technical know-how, and are looking for a technical and creative AI Solutions Engineer to join their team.

Primary Care FNP Practicum - Faculty

Company: Adtalem Global Education

Location: USA

Posted Oct 30, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing and health professions. They are seeking part-time online visiting professors to teach in their MSN program. The university provides thorough training to new faculty members and emphasizes the importance of Chamberlain Care, a culture of service excellence and care.

Senior Manager, Content Marketing

Company: Earnest

Location: USA

Posted Oct 30, 2024

Earnest is a company that aims to make higher education accessible and affordable for everyone. They provide financial support and tools to help students pay off their debt and achieve their goals. The company values its employees and offers a range of benefits and perks. The Senior Manager Content Marketing position is responsible for developing and implementing a comprehensive content strategy to promote Earnest's mission and values.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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