Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Senior Staff Software Engineer - Marketing Technology

Company: Airbnb

Location: USA

Posted Oct 29, 2024

The job posting is for a Senior Staff technical individual contributor to drive technical strategy alignment and execution for marketing technology at Airbnb. The role involves working with cross-functional partners, architecting solutions, and implementing code. The company is committed to inclusion and diversity.

Scaling Recruiter

Company: Mercury

Location: USA

Posted Oct 29, 2024

Mercury is hiring a full-cycle recruiter to support hiring for roles across their Scaling Organizations. The role involves running a full cycle recruiting pipeline, sourcing passive candidates, and improving recruiting processes.

Foodservice Sales Operations Manager

Company: Impossible Foods

Location: USA

Posted Oct 29, 2024

Impossible Foods is hiring a Foodservice Sales Operations Manager to join their mission-driven team. The role involves optimizing pipeline processes, working closely with sales teams, and developing trade programs. The company offers a competitive salary range, equity, benefits, and a bonus plan.

Business Development Representative

Company: Recharge

Location: USA

Posted Oct 29, 2024

Recharge is looking for a Business Development Representative to join their growing Sales team. The role involves identifying and qualifying leads, communicating Recharge's value proposition, and driving sales growth through new customer acquisition.

Senior iOS Software Engineer

Company: Pinterest

Location: USA

Posted Oct 29, 2024

The job posting is looking for iOS engineers to join the Product engineering teams at Pinterest. The engineers will work closely with product managers, designers, and backend engineers to build robust frameworks and features. They will also have the opportunity to find creative solutions to thought-provoking problems and contribute to the development of new initiatives.

Full Stack Engineer - Salesforce Integrations

Company: Vivun

Location: USA

Posted Oct 29, 2024

The job posting is for a Full Stack Engineer at Vivun, a leading provider of Technical Sales solutions. The role involves designing, building, and maintaining scalable solutions that integrate with Salesforce. The company offers competitive salary, full health benefits, and flexible work schedules.

Technical Support Reliability Engineer IV

Company: Deputy

Location: USA

Posted Oct 29, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. The company is committed to building a diverse team and offers various employee perks. The role of Support Reliability Engineer is to resolve unique and complex issues, requiring sophisticated analytical and problem-solving techniques.

Staff Backend Engineer - Fraud Decisions

Company: Stripe

Location: USA

Posted Oct 29, 2024

Stripe is a financial infrastructure platform that builds the economic infrastructure for the internet. The company is looking for a Fraud Decisions team member to design and build a scalable fraud decision platform, create smarter decision frameworks, and build a dynamic risk management layer.

Staff Site Reliability Engineer

Company: Array

Location: USA

Posted Oct 29, 2024

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. The company is focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Product Marketing Director - Strategy and Operations

Company: Contrast Security

Location: USA

Posted Oct 29, 2024

The text describes Contrast Security as a leader in Runtime Application Security, and the job posting for a Product Marketing Director Strategy & Operations. The company is looking for a highly experienced professional to join their dynamic team and drive growth, innovation, and competitive intelligence.

Head of Support

Company: Runway

Location: USA

Posted Oct 29, 2024

Runway is looking for a Head of Support to lead their support function and provide best-in-class support to their growing user base. The ideal candidate will have technical skills, a strong bias towards action, and experience in building automations and managing teams.

Senior Data Engineer (Senior Engineer II) - Integrations

Company: Rockerbox

Location: USA

Posted Oct 29, 2024

Rockerbox is a growing low-ego tech startup that empowers marketing executives to make data-driven decisions. They are looking for a Senior Data Engineer to join their team, with a focus on building scalable and resilient data pipelines. The company offers a unique suite of product lines that centralize data and offer diversified measurement methodologies.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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