Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Privacy & Regulatory Counsel

Company: Plaid

Location: USA

Posted Oct 28, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own financial products. The company is dedicated to building a diverse team of driven individuals who care about making the financial ecosystem more equitable.

Senior Paralegal

Company: Conduit

Location: USA

Posted Oct 28, 2024

Conduit Technology Inc is seeking a Senior Paralegal to join their remote team and provide dedicated support to their Chief Legal and Compliance Officer. The ideal candidate will have a minimum of 10 years of experience in the financial industry, fintech, and payments space.

Senior Product Manager

Company: OneSignal

Location: USA

Posted Oct 28, 2024

OneSignal is a leading omnichannel customer engagement solution that enables businesses to deliver personalized customer journeys across various channels. The company has a strong focus on healthy life balance, kindness, and personal growth, making it a great place to work. The product team is responsible for building the future of how apps engage their users, and the company is looking for a product manager with strong design, technical, and data analytics skills.

Director of Product, Retrieval Operations

Company: Datavant

Location: USA

Posted Oct 28, 2024

Datavant is a data platform company that enables organizations to move and connect data securely. The company is looking for a Director of Product to lead the product strategy and execution to enable Datavant to best service its Payer customers and deliver valuable outcomes to both Payers and Providers.

Business Development Manager - Project Management Practice

Company: Keller Executive Search

Location: USA

Posted Oct 28, 2024

The job posting is seeking a high-energy Business Development Manager with a proven track record of identifying and closing new business opportunities. The ideal candidate should be a strategic sales leader who can aggressively expand market presence and drive significant revenue growth.

Senior Data Analyst, Trust & Safety

Company: Pinterest

Location: USA

Posted Oct 28, 2024

The job posting is for a Senior Data Analyst to support the Data and Analytics team in the Trust and Safety Organization. The team's mission is to provide accurate and timely data to empower partner teams to make informed decisions. The role involves conducting analyses, developing metrics, and partnering with stakeholders to identify areas of improvement and provide recommendations.

Enterprise Account Executive

Company: RapidAI

Location: USA

Posted Oct 28, 2024

RapidAI is a global leader in using AI to combat life-threatening vascular and neurovascular conditions. The company is empowering physicians to make faster decisions for better patient outcomes and is leading the next evolution of clinical decision-making and patient workflow.

Product

Company: AirGarage

Location: USA

Posted Oct 28, 2024

AirGarage is a startup that aims to repurpose parking spaces for other uses, starting with the $131 billion US parking real estate market. They are looking for a Product Manager to shape their product and lead meetings, customer research, and product requirements.

Java Engineer

Company: Oddball

Location: USA

Posted Oct 28, 2024

Oddball is hiring a Java Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

IP Counsel

Company: Plaid

Location: USA

Posted Oct 28, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create financial products. The company is looking for a patent portfolio manager to manage and expand its IP program, protect its products and competitive position, and contribute to the development of its approach to AI.

Customer Service Manager

Company: Wine.com

Location: USA

Posted Oct 28, 2024

The Customer Service Manager is responsible for managing a team of remote customer service agents, focusing on performance, staffing, team culture, training, and communication. The ideal candidate should have proven experience in managing a remote team, be a strategic thinker, and have excellent communication skills.

Technical Lead II, Data Warehouse Infrastructure Team

Company: HubSpot

Location: USA

Posted Oct 28, 2024

The Data Warehouse Infrastructure product group is responsible for making HubSpot smarter by enabling a deeper understanding of its customers. They're a team of engineers who partner with business leaders to understand the nuances of the data and provide access to the data they need to manage the business intelligently.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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