Technical Support Jobs in USA

423,488 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

Head of Data

Company: Philo

Location: USA

Posted Oct 27, 2024

Philo is a streaming service that aims to deliver a rock-solid experience on the streaming basics while cooking up next-generation multiscreen and multiuser playback. The company is seeking a Head of Data to lead its growing team of Data Scientists, Data Engineers, and Data Analysts.

Senior Software Engineer - Mobility

Company: Mark43

Location: USA

Posted Oct 26, 2024

Mark43 is seeking experienced senior software engineers to join their team. The company is committed to empowering communities and governments with new technologies that improve safety and quality of life. The role offers tremendous career growth opportunities and a competitive total compensation package.

Manager of Business Intelligence

Company: PrePass, LLC

Location: USA

Posted Oct 27, 2024

PrePass is a technology company that provides weigh station bypass and toll payment solutions to fleets. They are seeking a Manager of Business Intelligence to join their team, responsible for translating data into actionable insights.

Senior Technical Program Manager

Company: Human Interest

Location: USA

Posted Oct 26, 2024

Human Interest is a high-growth tech company that aims to provide retirement benefits to people in all lines of work. The company is changing the retirement industry by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence.

Technical Manager

Company: CG Tech Services, Inc

Location: USA

Posted Oct 27, 2024

CG Tech Services is looking for a Technical Manager to lead their team of technicians. The role requires experience in Windows environments, server management, and networking equipment. The company values a fast-paced, drama-free environment and is looking for someone who is detail-oriented, motivated, and emotionally intelligent.

Principal Product Manager, Workflows & Marketing App

Company: Apollo.io

Location: USA

Posted Oct 27, 2024

The text describes the vision of Apollo, a platform for revenue teams, and the role of a Principal Product Manager for Workflows and Automation. The text highlights the importance of automation, orchestration, and innovation in the GTM space, and the opportunity to shape the future of GTM automation.

Human Resources Generalist

Company: interface.ai

Location: USA

Posted Oct 27, 2024

Interfaceai is a leading AI provider for banks and credit unions, offering a unified banking experience through voice chat and employee-assisting solutions. The company is committed to transforming the banking experience, improving operational efficiencies, and driving revenue growth.

Support Specialist

Company: Hummingbirdregtech

Location: USA

Posted Oct 27, 2024

Hummingbird is a remote-first company that helps financial institutions fight financial crime. They are looking for a Support Specialist to handle technical and functional inquiries from customers. The role requires strong technical troubleshooting skills, a problem-solving mentality, and the ability to learn and adapt quickly.

Junior Copywriter

Company: Storm Ideas

Location: USA

Posted Oct 26, 2024

The job posting is for a copywriter position at Storm Ideas, a company that works with globally recognizable brands in the US Entertainment industry. The role involves writing engaging social media copy, reviewing and editing written content, and developing strategies to improve the quality of written content. The company offers a modern tech stack, agility, and openness for ideas, and a flexible working environment.

Account Manager

Company: Fieldwire

Location: USA

Posted Oct 26, 2024

Fieldwire is hiring an Account Manager to manage contracts, retain and increase revenue, and build strong relationships with customers. The ideal candidate has 2+ years of inside sales experience, a knack for working with people, and strong presentation skills.

Senior Product Manager, Home Lending - Growth

Company: Upstart

Location: USA

Posted Oct 27, 2024

Upstart is a digital-first company that aims to provide affordable credit to customers. The company is partnering with banks and credit unions to expand access to credit and has developed a machine learning-based underwriting process. The company is looking for a Senior Product Manager to drive rapid and profitable growth in its Home Lending product.

Senior Data Analyst, Canine Health

Company: Myollie

Location: USA

Posted Oct 26, 2024

Ollie is a company that aims to improve the lives of pets and pet parents by providing high-quality pet food and health services. They are looking for a Sr Data Analyst to join their team and help drive engagement with their on-demand pet health screening service.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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